11 Nov
|
CXG
|
Townsville
Position Overview
The Remote Luxury Booking Consultant is responsible for coordinating high‑end travel arrangements and curated experiences for clients. This role works directly with travelers and preferred suppliers to plan, confirm, and manage luxury bookings that align with client preferences and expectations. The consultant ensures accuracy, professionalism, and a seamless booking experience from initial inquiry through completion of travel.
Key Responsibilities
Client Consultation & Service
- Serve as the primary point of contact for clients seeking luxury travel arrangements and experiences
- Assess client needs, preferences, timelines, and budgets to recommend suitable travel options
Luxury Booking & Coordination
- Research and secure accommodations, transportation, tours, and related travel services
- Coordinate travel details including itineraries, confirmations, and supplier communications
Supplier & Vendor Liaison
- Communicate with hotels, resorts, cruise lines, and other travel vendors to confirm availability and details
- Maintain professional relationships with travel partners to ensure service quality
Documentation & Scheduling
- Manage booking records, confirmations, and client documentation
- Assist with scheduling travel components such as accommodations and transfers
Quality Assurance
- Review booking details for accuracy and compliance with client requests
- Address and resolve booking‑related issues in a timely and professional manner
Industry Awareness
- Stay informed on luxury travel trends, destinations, and service enhancements to better support clients
Skills & Qualifications
- No prior experience required; training is provided
- Robust written and verbal communication skills
- High attention to detail and organizational ability
- Ability to manage multiple client requests efficiently
- Professional demeanor with a customer‑focused mindset
- Comfortable using online booking platforms, scheduling tools, and basic office software
- Ability to work independently in a remote environment
Education Requirements
- High school diploma or equivalent
Company Description
Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
"AECOM has given me the opportunities, support and trust to build a career that's aligned with my ambitions and interests." Lauren Spring, Environment Manager, Perth. AECOM's environmental practice is dedicated to helping industries, clients and governments meet their environmental responsibilities while protecting the natural environment. We provide advisory and technical services to ensure compliance, manage impacts, and reduce risks, including obtaining permits and approvals, decommissioning and restoring contaminated sites, and tackling climate change challenges and resilience. We focus on preserving habitats, water quality, stakeholder engagement and cultural resources, promoting a holistic approach to environmental impact management at every project stage. We're looking for a senior environmental professional who can connect ecology with project approvals, helping clients navigate complex environmental challenges and deliver meaningful outcomes. Whether you're an experienced ecologist looking to influence strategy and approval
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