The Public Trust Office Australia is seeking a curious and analytical skilled to analyse service data, highlight unresolved enquiries and support corrective actions that improve customer experiences.
Under the direction of the Principal Customer Insights and Reporting Officer, you will drive data-driven improvements, shape service delivery outcomes and collaborate with delivery teams to monitor performance against standards and risk thresholds.
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📌 Customer Insights (Australia)
🏢 Queensland Government
📍 Australia
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