Lead the financial, commercial and operational performance of a growing Melbourne hospitality group.

MAMAS Dining Group brings together a diverse portfolio of restaurants, bars and dining experiences. Each venue has its own identity and personality, united by a commitment to exceptional hospitality, strong teams and successful, sustainable businesses.

As we prepare for our next stage of growth, we are looking for a commercially minded General Manager to strengthen our financial foundations, improve performance across the portfolio and build the systems that support expansion.

About the role

Reporting directly to the CEO, you will lead the group’s operations and finance, with the Financial Controller and Operations Managers reporting to you.

You will own the numbers and the performance behind them, combining senior financial leadership with a practical understanding of how restaurants operate. Your focus will span profitability, cash flow, financial controls, revenue optimisation, systems and business improvement.

You will be equally comfortable presenting results to the Directors and spending time in our venues to understand how decisions work in practice.

What you’ll lead:

Financial leadership and governance

- Lead the Financial Controller and finance team, ensuring accurate, timely reporting and strong financial controls.
- Own group budgeting, rolling forecasts, financial modelling and long-term planning.
- Manage cash flow, working capital, banking relationships and financing arrangements.
- Oversee statutory and tax compliance, external advisers, insurance and financial risk.
- Give the CEO and Directors clear financial insight and practical recommendations.

Commercial and venue performance

- Drive improvements in group operating profit, margins and venue-level profitability.
- Work with Operations and HR to improve labour productivity, cost of goods and resource allocation.
- Establish clear budgets,



performance measures and accountability across venues and functions.
- Lead financial assessments for new venues, capital investment, acquisitions and other growth initiatives.

Operational leadership

- Lead and support the Operations Manager to deliver financial, operational and guest-experience goals.
- Ensure venue plans, rosters and budgets align with group targets.
- Maintain a regular presence across the portfolio and understand each venue’s operating realities.
- Ensure commercial improvements protect service standards, brand identity and the guest experience.

Systems, data and business improvement

- Lead the group’s systems roadmap across POS, reservations, rostering, inventory, finance and reporting.
- Improve integrations, data quality and dashboards to support better decisions.
- Identify practical opportunities for automation and AI-enabled workflows.
- Deliver improvements that reduce administration, strengthen accountability and support current venue openings.
- Build financial and data literacy across the leadership team.

Revenue optimisation and partnerships

- Improve booking conversion, average spend, table utilisation and revenue per available seat hour.
- Partner with Sales and Marketing to improve returns from functions, events, private dining, pricing and campaigns.
- Negotiate major supplier and platform agreements, including rebates, incentives, commissions and commercial terms.
- Evaluate partnerships for financial return, brand fit, contractual obligations and regulatory compliance.
- Ensure partnership income is tracked, claimed and reviewed.

Sales and Marketing retain ownership of their functions. You will provide commercial direction and own the financial terms, returns and governance of partnership arrangements.

What you’ll bring

- Significant senior leadership experience in a multi-site hospitality, restaurant, retail or similar consumer-facing business.
- Demonstrated ownership of P&L;, budgets, forecasting, cash flow and financial controls.<

📌 Group General Manager (Melbourne)
🏢 Mamas Dining Group
📍 Melbourne