Position Title: Executive & Operations Support Officer

Classification: HS4

Salary per hour: $44.03 + superannuation + generous salary packaging options

Employment Type: Ongoing full time

Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 - 2027

Role description

Heathcote Health is seeking a highly organised and proactive Executive & Operations Support Officer to provide comprehensive administrative, operational and project support to the Director of Clinical Services.

In this diverse and rewarding role, you will play a key part in supporting workforce compliance, quality and safety systems, education and training programs, governance reporting, and organisational improvement initiatives. Working across multiple departments, you will help ensure the effective coordination of compliance activities, workforce requirements, and essential organisational processes that contribute to the delivery of safe, high-quality healthcare services.

Key Responsibilities

- Providing executive and administrative support to the Director of Clinical Services.
- Coordinating and monitoring workforce compliance requirements, including mandatory training and credentialing activities.
- Supporting Occupational Health and Safety (OHS) systems and reporting requirements.
- Assisting with quality, risk and safety initiatives, including accreditation and governance reporting.
- Managing and maintaining website and intranet content.
- Collecting, analysing and reporting organisational data to support legislative, regulatory and accreditation compliance.
- Contributing to continuous quality improvement projects and organisational development initiatives.
- Acting as a central point of coordination across clinical, operational and support service areas.

As an integral member of the organisation, you will work collaboratively with employees, volunteers, consumers and key stakeholders to strengthen organisational capability and support the delivery of the Quality, Safety,



Education and Workforce portfolios.

This position requires exceptional organisational skills, attention to detail, initiative, professionalism and strong technical proficiency. The successful candidate will thrive in a dynamic environment, confidently managing multiple priorities while supporting efficient and effective operations across Heathcote Health.

Please refer to the relevant attached position description and address the key selection criteria on your cover letter when applying.

Culture and Benefits

Heathcote Health is located on Taungurung country in regional Victoria. Just a short drive from Bendigo and Melbourne, Heathcote is a renowned centre for its regional food and wine culture. Combined with its spectacular landscapes, unique forests and historic sites, this rural community provides a rich and diverse culture for all to enjoy.

- Stress-free parking: at no-cost close to your place of work.
- Salary packaging: to maximise your earnings with options to package meals, entertainment, rent/mortgage repayments, and more.
- Healthy and active lifestyle: Fitness Passport membership for your family to use in a wide range of gyms, pools, and fitness facilities across the region
- Health and wellbeing:through a supported work environment that prioritises work-life balance and a health and well-being program that includes an Employee Assistance Program.

Heathcote Health values diversity and encourages individuals from all cultures and backgrounds to apply.

- All appointments are subject to a satisfactory police check, NDIS (if required) and compliance with Heathcote Health Vaccination Policy.

For further information about this position, please contact Natalie Retallick - Director of Clinical Services on 03 5431 0904

Applications close 18th November 2026

We encourage interested candidates to apply promptly, as applications may be reviewed and progressed before the closing date.

Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au

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