Social and Emotional Wellbeing Worker - Aboriginal and/or Torres Strait Islander identified position

Reports to: Team Lead

Duration: Full-time, 12 months fixed term contract

Location: Position will work across both Canberra (City) and Tuggeranong (Greenway) Medicare Mental Health Centres

Think Mental Health Vision, mission and values

Think Mental Health (TMH) is committed to delivering high-quality and secure healthcare services to the local Canberra community. We recognise the importance of building collaborative relationships with stakeholders and engaging with our local networks to build awareness about mental health services.

Our Vision: A safe place to receive support, while you connect, heal and grow

Our Mission: Leading the provision of high-quality mental health care by increasing awareness and access to exceptional services

Our Values: Compassion, Inclusiveness, Passion, Respect, Leadership.

What we do

Think Mental Health (formerly Think Psychology Solutions) is a private organisation founded in 2011 by two local clinical psychologists, Vanessa Hamilton and Jason McCrae. We deliver both a private mental health clinic (Think Clinic) and a range of community sector mental health services, supported by government funding.

Think Mental Health currently delivers four community sector services; three Medicare Mental Health (MMH) Services; the territory-wide phone service, the Canberra Medicare Mental Health Centre (MMHC) and the soon to open Tuggeranong MMHC, along with Think WISE which is an in-reach psychological wellbeing service for residents of aged care homes. The MMH Services are nation-wide Adult Mental Health services. All Think community services supported by funding from the Capital Health Network (CHN)



through the Commonwealth Department of Health and Aged Care.

Position Purpose

The Social and Emotional Wellbeing (SEWB) Worker is an identified position for an Aboriginal and/or Torres Strait Islander person. The role supports Aboriginal and Torres Strait Islander adults with a broad range of mental health and social and emotional wellbeing needs throughout their engagement with the service, from intake and initial assessment through to transition or discharge.

The SEWB Worker provides culturally safe, strengths-based and recovery-oriented support, including individual psychosocial support, care coordination and advocacy, and the co-facilitation of peer-led wellbeing and group programs. The role also supports the organisation's community engagement by building collaborative relationships with Aboriginal and Torres Strait Islander communities, Aboriginal Community Controlled Health Organisations and other relevant services.

Working as part of a multidisciplinary team, the SEWB Worker contributes cultural knowledge and perspectives to support accessible, coordinated and culturally responsive care. The role also contributes to health promotion, service development and quality-improvement initiatives that strengthen the organisation's cultural safety and responsiveness.

The SEWB Worker will be provided with appropriate orientation, training, cultural and professional support,



and ongoing supervision to undertake the role within a supportive team environment.

Position Responsibilities

Provide culturally safe support, information and advice to consumers experiencing psychological distress, and to family members, carers and others involved in their care, as appropriate.

Use strengths-based support skills to engage with consumers, build connections, and promote hope, recovery and social and emotional wellbeing.

Deliver brief, recovery-oriented interventions within the scope of the role, including psychosocial support, safety planning, recovery and wellness planning, care coordination and advocacy.

Advocate for Aboriginal and Torres Strait Islander consumers, supporting their voices, preferences and cultural needs to be heard, understood and respected.

Coordinate referrals and facilitate connections with relevant community services, including Aboriginal Community Controlled Health Organisations (ACCHOs), healthcare providers and social support services.

Work collaboratively with clinical team members, management and other relevant service providers to support coordinated and culturally responsive care.

Contribute to the development, documentation and delivery of culturally safe, recovery-focused group programs, including psychoeducation, social connection and practical support activities.

Play an active role in strengthening the Centre's cultural responsiveness by identifying opportunities for development, recommending culturally informed improvements, and promoting inclusive practices across consumer care and team operations.

Participate in quality-improvement activities that strengthen culturally safe practice, including consumer and community fee

📌 Social and Emotional Wellbeing Worker (Canberra)
🏢 Canberra Medicare Mental Health Centre
📍 Canberra