AI Job Summary

- Experience in customer service, administration or healthcare support roles.
- Available for the advertised roster and additional shifts as required.
- Valid driver's licence and reliable transport for travel between clinic locations.

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Role Type

In office • Temporary • Casual • Mid-level

Pay Rate

$29 AUD – $36 AUD (Hour)

Description

CHIROPRACTIC ASSISTANT – Casual

Join our team as a Chiropractic Assistant – where every day is about helping people feel their best and supporting passionate professionals.

PLEASE NOTE: This role is not suitable for university students due to flexibility required for coverage

Position details

Location: Carlton & other clinics in the area requiring coverage

Hours: Monday, Wednesday & Friday (9:30am – 1pm, 3pm – 7pm) & Saturday (8am – 1pm)

Employment: Casual

Remuneration: Hourly rate will be based on the successful applicant’s skills, experience and qualifications

Availability: You must be available to work on the advertised roster and have flexibility to work additional weekdays and Saturdays when required to cover team leave and unexpected absences.

Benefits

- Work close to home while maintaining a healthy work-life balance
- Comprehensive on-the-job training and support in our systems and software
- Ongoing mentoring, education and professional development
- Career progression opportunities, including a pathway to Senior Chiropractic Assistant
- Supportive and collaborative team environment.
- Discounts on chiropractic treatments and products.
- Chance to develop your skills within a growing organisation

About the role

We are looking for a driven and career-focused individual who enjoys working with people and is motivated to develop their skills.

As a Chiropractic Assistant, you will be the first point of contact for many patients and play an important role in creating a positive, welcoming experience. You will also support the smooth day-to-day operation of the clinic and work closely with chiropractors, allied health practitioners and the wider team.





This role is suited to someone who is interested in building a long-term career in healthcare administration and patient services, with the opportunity to progress into a Senior Chiropractic Assistant position

Your main duties will include but are not limited to:

- Welcome patients and provide friendly, professional customer service in person and over the phone
- Manage patient appointments, payments, health fund claims and general administration
- Process HICAPS Trinity transactions accurately
- Respond to emails, messages and telephone enquiries promptly and professionally
- Support chiropractors and allied health practitioners with day-to-day clinic operations
- Maintain accurate patient information and handle confidential records in line with privacy requirements
- Coordinate patient flow and help ensure appointments run smoothly
- Maintain a clean, organised and professional clinic environment
- Complete administrative tasks accurately and within required timeframes
- Work collaboratively with chiropractors, allied health practitioners, administration and management
- Remain calm and solution-focused when managing competing priorities in a busy clinic
- Develop a strong understanding of clinic services, practitioner procedures and patient care processes

What you will bring

- Previous customer service, administration or healthcare experience
- Strong verbal and written communication skills
- A professional and confident telephone manner
- Strong organisation and time management skills, with the ability to prioritise competing tasks
- Ability to work independently while contributing positively to a team
- A patient-focused approach and genuine interest in helping people
- Confidence using Microsoft Office, including Word, Excel, Teams and Outlook
- Ability to learn new systems, software and processes




- Strong attention to detail when handling payments, appointments and patient information
- Ability to maintain confidentiality and handle patient information appropriately
- A valid driver’s licence and reliable transport, as travel between clinic locations may be required
- An interest in chiropractic and allied health services
- A willingness to learn, develop and take on additional responsibilities over time

Positions available

Due to continued growth across our clinics, we are seeking motivated and enthusiastic individuals to join our supportive and dynamic team.

If you’re looking for more than just a job and want to develop your skills within a team that values Growth, Results, Education, Accountability & Team, we’d love to hear from you.

About us

Wellbeing Chiropractic is one of Australia’s largest chiropractic groups, with more than 50 locations across Melbourne, Sydney and Brisbane. Our multidisciplinary clinics provide chiropractic care, remedial massage and a range of allied health services.

Our experienced chiropractors and support teams are committed to improving health, wellbeing and quality of life through quality patient care.

Our Values

At Wellbeing Chiropractic, our values guide everything we do and shape the way we work, grow and succeed together.

- Growth: We embrace opportunities to develop, improve and achieve our full potential.
- Results: We strive for excellence, set high standards and take pride in achieving great outcomes.
- Education: We value continuous learning, knowledge sharing and ongoing career development.
- Accountability: We take ownership of our responsibilities, actions and commitments.
- Team: We support one another, work collaboratively and celebrate our collective success.

If you’re looking for more than just a job and want to be part of a team that values collaboration, excellence, growth, and ongoing education, we’d love to hear from you.

Company Overview

Australia’s largest provider of Chiropractic care, using our values of Team, Excellence, Growth and Education to empower our patients throughout their health journeys.

📌 Chiropractic Assistant- Casual (Carlton South)
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📍 Carlton South