11 Nov
|
Important Group
|
Bass Hill
11 Nov
Important Group
Bass Hill
Athena Cake Shop is our family-owned business which was established in 1974.
We are acclaimed in Sydney for our traditional Greek sweets and contemporary cakes.
All our sweets are made using only the finest and freshest local and European ingredients.
We are looking for an experienced Full Time+ Barista who must be available on Friday, Saturday and Sunday and Public Holidays. Our hours are from 6am to 6pm Monday to Sunday. You must be confident, welcoming and have the ability to work in a rapid paced environment delivering consistent high-quality coffee every time. You are a go getter who is customer focused and can build a regular customer base to add to our regulars.
What we are looking for:
- Barista Experience: Proven experience in preparing and serving high-quality coffee, with a strong understanding of coffee preparation techniques.
- Speed and Efficiency: Ability to work quickly and efficiently in a fast-paced, high-volume environment while maintaining consistency and quality.
- Coffee Machine Operation: Confident operation of commercial espresso machines, coffee grinders and other coffee-making equipment.
- Milk Texturing: Strong milk steaming and texturing skills, with the ability to consistently prepare milk to the correct temperature and texture.
- Multitasking: Ability to manage multiple orders simultaneously, prioritise tasks and maintain workflow during busy service periods.
- Customer Service: Deliver friendly, professional and attentive customer service while maintaining a positive attitude, even during peak trading periods.
- Order Accuracy: Ability to read, process and prepare orders accurately, ensuring beverages are made to the customer's specifications.
- Teamwork and Communication: Work collaboratively with other team members, communicate effectively and support the wider team to ensure smooth daily operations.
- Time Management: Demonstrate strong organisational skills, punctuality and the ability to manage competing priorities without compromising service standards.
- Cleaning and Hygiene: Maintain a clean, organised and hygienic coffee station, including regular cleaning of coffee machines, grinders, equipment and work areas in accordance with food safety requirements.
- Stock Management: Monitor coffee, milk, cups and other consumables, replenish stock as required and communicate low stock levels to management.
- Problem Solving: Demonstrate initiative and the ability to remain calm under pressure, resolve customer concerns and respond appropriately to operational challenges.
- Attention to Detail: Maintain consistency in coffee quality, presentation, portion sizes and overall beverage standards.
- Reliability and Flexibility: Be dependable, punctual and willing to assist across different areas of the business when required, particularly during busy trading periods.
- Ability to work efficiently as part of a team, including coordinating with front-of-house staff and kitchen staff.
- Ability to train and support junior baristas where required.
- Ability to anticipate workflow requirements, prepare ahead and stay one step ahead of demand.
- Positive Attitude: Demonstrate enthusiasm, initiative, willingness to learn and a proactive approach to supporting the team and business.
We are looking for an individual who demonstrates the following personal qualities, values and behaviours:
- Positive Attitude: Approaches each day with enthusiasm, energy and a positive mindset, contributing to an enjoyable and supportive workplace.
- Strong Work Ethic: Takes pride in their work, demonstrates initiative and is always willing to go above and beyond to achieve the best outcomes for the business.
- Reliability and Accountability: Is punctual, dependable and takes responsibility for their actions, commitments and performance.
- Team Player: Works collaboratively, supports colleagues and understands that the success of the team relies on everyone contributing.
- Resilience Under Pressure: Remains calm, focused and professional during busy periods, handles pressure positively and does not allow stress to affect their attitude or service.
- Initiative and Proactiveness: Recognises what needs to be done without always requiring direction, stays productive and actively looks for ways to assist the team.
- Respect and Professionalism: Treats management, colleagues,
customers and suppliers with courtesy, respect and professionalism at all times.
- Strong Communication: Communicates openly, honestly and respectfully, listens to feedback and raises concerns constructively.
- Honesty and Integrity: Acts with honesty, fairness and transparency, follows workplace policies and demonstrates trustworthiness in all aspects of their role.
- Willingness to Learn: Is receptive to training, feedback and constructive criticism, and is committed to continually improving their skills and knowledge.
- Customer-Focused Mindset: Genuinely enjoys interacting with customers and takes pride in creating a welcoming, friendly and memorable customer experience.
- Attention to Detail: Takes pride in maintaining high standards, notices the small things and understands that consistency matters.
- Adaptability and Flexibility: Is willing to adapt to changing business needs, assist in different areas and support the team during busy trading periods.
- Solutions-Focused Mindset: Approaches challenges with a can-do attitude, looks for solutions rather than excuses and takes ownership of resolving problems where appropriate.
- Thick skin and resilience – Someone who can handle a stressful morning rush without becoming rude, negative or taking their frustration out on others.
- Positive Workplace Influence: Contributes to a healthy workplace culture, encourages others, avoids unnecessary negativity and supports a respectful and motivating team environment.
- Pride and Ownership: Treats the business as though it is their own, takes responsibility for maintaining standards and genuinely cares about the quality of their work and the reputation of the business.
We are not just looking for someone who can make a good coffee. We are looking for someone who can make a great coffee, work at speed, maintain standards, contribute positively to the team and represent the business with pride.
The successful candidate will demonstrate an attitude and approach that aligns with the values of the business. These expectations are not limited to the above and include a genuine commitment to doing what is best for the business, its employees and its customers.
Pay: $30.00 – $33.00 per hour
Benefits:
- Employee discount
- Free drinks
Work Location: In person
📌 Full Time Barista (Bass Hill)
🏢 Important Group
📍 Bass Hill