- Customer Service Coordinator – Chorus Kitchen

Make every conversation count. Help us deliver more than just a meal.

- Part time | Fixed Term | Monday to Friday, 8.00am–2.30pm

- Love helping people? Enjoy keeping things organised and being part of a team that makes a real difference? We’d love to hear from you!

- At Chorus Kitchen, our meals service is about more than delivering food — it’s about supporting people in our community and helping them stay connected, independent and cared for.

- We’re looking for a friendly, organised and enthusiastic Customer Service Coordinator to join our passionate and supportive Meals team on a temporary part-time basis.

- You’ll be a key part of our day-to-day operations, helping customers, families, volunteers and colleagues while ensuring meal orders and deliveries run smoothly. If you enjoy connecting with people, solving problems and making someone’s day a little easier, this could be the perfect opportunity for you!

- Why join us?

- - Make a meaningful difference – play an important role in supporting people in your community.
- Be part of a great team – work alongside passionate, collaborative people who care about what they do.
- Enjoy work-life balance – weekday hours, Monday to Friday, 8.00am–2.30pm.
- Make the most of your salary – access attractive salary packaging options, including up to $15,900 per year tax-free, plus an additional $2,650 for Meals and Entertainment, subject to eligibility.

- What will you be doing?

- No two days are quite the same! You’ll help keep our meals service running smoothly by:

- - Providing friendly, professional and compassionate customer service.
- Responding to customer enquiries and helping resolve questions or concerns.




- Processing meal orders and payments and keeping customer records accurate and up to date.
- Coordinating and supporting volunteer meal delivery rosters.
- Working closely with customers, families, volunteers and internal teams to ensure meals are organised and delivered efficiently.
- Pitching in wherever needed and supporting your teammates to deliver the best possible service.

- What will you bring?

- You’re someone who enjoys helping others, stays calm when things get busy and takes pride in getting the details right.

- You’ll ideally bring:

- - A genuine passion for customer service and helping people.
- Strong organisational skills and the ability to manage competing priorities.
- Clear, confident written and verbal communication skills.
- Good computer skills, including Microsoft Office and database systems.
- Excellent attention to detail and accurate data entry skills.
- A positive, flexible and team-focused attitude.

- Essential requirements

- To be considered for this role, you’ll need:

- - A current, unrestricted Australian Driver’s Licence.
- A current First Aid Certificate issued within the last 12 months, or a willingness to obtain one.
- A current NDIS Worker Screening Check, or a willingness to obtain one.

- Ready to make a difference?

- If you’re a people person who loves helping things run smoothly and wants to be part of a team with a purpose, we’d love to hear from you!

- Apply now and become part of a team that helps make a difference, one meal at a time.

Company Overview

We work with communities and alongside people to support them to live the life they choose, with a particular focus on seniors and people living with disability and mental illness. Ultimately, we exist so local communities can thrive.

📌 Customer Service Co-ordinator - Chorus Kitchen (Palmyra)
🏢 Chorus Australia
📍 Palmyra