About the role
We’re looking for a senior on-site leader to manage a large casual workforce at a flagship fulfilment / distribution operation in Cranbourne. This is a high-impact operational leadership position where you’ll bring calm structure to a fast-moving setting, use data to make confident decisions, and lead from the front.
This role is on-site Monday–Friday, typically 9:00am–5:00pm, with occasional after-hours availability for escalations (not frequent, but can happen due to 24/7 operations). Start ASAP in a permanent, full time role.
Duties
- Lead and develop a team of approximately 12 direct reports within an established on-site operation
- Oversee day-to-day workforce performance across high-volume warehousing functions (pick/pack, forklift, general warehouse operations)
- Support workforce planning, rostering and coordination to meet operational requirements
- Partner with key stakeholders to ensure workforce capability, engagement and productivity outcomes are met
- Use data and reporting to identify trends, drive decisions, and support continuous improvement
- Manage escalations professionally and maintain stability under pressure in a dynamic environment
Skills and experience
- Strong experience leading teams in warehousing, logistics, distribution, manufacturing or high-volume operations
- Proven ability to use data to drive decisions (comfortable with KPIs, reporting, performance trends)
- Confident communicator with strong stakeholder management and customer/service mindset
- Calm, leadership style with high emotional intelligence and people focus
- Decisive and outcomes-driven; able to operate effectively in imperfect / changing environments
Desirable:
- Exposure to 24/7 operations and large casual workforces
- Experience in continuous improvement / operational uplift environments
Benefits
- Permanent role with a well-established on-site team
- Senior leadership opportunity in a large-scale, fast-paced operation
- Strong career progression opportunities
How to apply
Sound interesting? We would love to hear from you! Click APPLY NOW to upload a copy of your current resume & cover letter, or call Kristy on 02 6691 9105 for a confidential discussion.
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