Customer Service Coordinator (CSC) UniLodge specialises in student accommodation and has been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over 1200 people who are dedicated to our vision, “To build inclusive communities for inspired living”. We’re seeking a passionate customer focused professional to join our team as a Customer Service Coordinator (CSC), on a Permanent Full Time basis. If you enjoy a role that offers a bit of variety, can be both quiet and busy, and you’re okay to be on your feet, then we’re looking for individuals with strong written and verbal communication, good computer skills, organisational skills, and a “we care” attitude. There are lots of qualities that we look for in our team,



but above all we need people who are resilient, hands on and genuinely enjoy delivering positive customer service. A background in reception or hospitality will provide you with a good grounding for this role.
- Creating a friendly environment and delivering a positive resident experience,
- Assist with a range of enquiries related to student residency, studies, general needs, and overall wellbeing,
- Taking the initiative to monitor and report concerns and/or issues relating to resident safety and wellbeing and escalating as needed, and
- Coordinating and executing administrative duties (including incoming and outgoing mail, filing, etc.).

📌 Receptionist - Hornsby (Brisbane)
🏢 Regis Aged Care
📍 Brisbane