Key Responsibilities:

- Reception: Greet patients, book appointments and patient arrival, inform patients of delays; answer telephone calls promptly and courteously and pass on messages when needed;
- Correspondence: Manage daily incoming and outgoing mail, email and faxes; file outgoing correspondence.
- Medical: Prepare examination room for GPs, liaising with GPs regarding paperwork and follow-up issues if requested.
- Financial: issue invoices and receipts; advise patients of billing policies; process payments; prepare banking and reconcile; ensure the billing and electronic submission of batches is correct.
- General Duties: Photocopying; routine cleaning and stocking tasks; ensure reception and waiting areas are clean and tidy;
- Record Keeping: Scan and attach correspondence including investigation results and patient information into patient records, etc.;
- Assist in supporting General Practitioners to achieve best patient outcomes.
- Additional Duties as required/assigned by Practice Manager.

Skills and Experience:

Essential:

- Demonstrate ability to provide high standard reception and administrative support;




- Excellent customer service and interpersonal skills, including the ability to communicate warmly and effectively with a variety of people;
- Adaptable with hours and days of work
- Ability to work independently with minimal supervision, as well as, within a broader team;
- Ability to work well in a busy environment managing multiple demands;
- Ability to maintain absolute confidentiality regarding patient and clinic information
- Previous experience in a clerical / receptionist position
- Triple dose Covid-19 vaccinated per WA healthcare worker requirements

Desirable:

Minimum 1 year of medical reception experience in a GP setting

Knowledge of Best Practice Software

Job Types: Casual, Part-time

Pay: $29.50 – $30.50 per hour

Ability to commute/relocate:

- Parkwood WA 6147: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

- Customer service: 1 year (Preferred)
- Receptionist: 1 year (Required)
- Medical receptionist: 1 year (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Medical Receptionist (Parkwood)
🏢 Parkwood Medical Centre
📍 Parkwood