GoGoMed is a fast-growing medicinal cannabis telehealth clinic and integrated pharmacy, with our Coburg North site as the hub for direct dispensing. We're in an active growth phase and need an organised, patient-focused Admin Assistant to help manage the increasing volume of patient orders, enquiries, and day-to-day operations. This is an in office, part-time role based at Coburg North, with scope to grow in hours and responsibility as the business scales.
Key Responsibilities
Process and manage patient orders and data entry accurately, end-to-end Handle inbound patient enquiries via phone, email, and in person Support pharmacists with daily operations and script-related admin as needed Liaise with prescribers and the telehealth clinic on order status and follow-ups Maintain accurate records and support compliance documentation Help identify and flag process improvements as order volume grows About You: Friendly,
professional, and highly organised
- comfortable managing a growing queue of patient orders Eager to learn and grow with the business
- happy to pick up new systems, processes, and responsibilities Strong written and verbal communication skills Confident with computers and comfortable learning pharmacy/dispensing software (FRED or Z Dispense experience a plus, not required) Previous admin, customer service, or healthcare experience preferred Able to work independently in a small, fast-moving team Why Join Us: Join a business in a genuine high-growth phase, not a static role Hands-on exposure to a rapidly growing area of pharmacy and telehealth Stable, ongoing part-time role with potential for increased hours