Description

Role summary

This position is ideal for an experienced event planning professional to join the ANZ Clinical Team as Event Coordinator, leading the planning and execution of impactful events that strengthen brand presence and drive customer engagement. Partnering with Sales, Clinical Education, Clinical Liaison and Marketing, the Event Manager will also serve as a key stakeholder for external partners. This role is critical to elevating Align Technology’s event presence across Australia and New Zealand by enabling consistent, scalable execution and delivering high-quality event experiences that support business priorities and customer outcomes.

The position is an onsite position based out of the Sydney Support Office located in St Leonards NSW and reports to the Manager, Clinical Education ANZ.

Key Responsibilities

Role expectations

- Develop and execute event strategies that maximise impact, strengthen brand equity, enhance customer engagement and support consistent, scalable delivery across markets.
- Plan and deliver local market education events, including webinars, workshops and conferences, for internal and external audiences across live and virtual formats.
- Oversee the annual events budget, supporting the annual operating planning process and ongoing monthly budget management.
- Ensure events are delivered on brand, in line with Align Technology brand guidelines, on time and within approved budget, with clear pre-event briefing documentation provided to relevant stakeholders in advance.
- Identify, manage and optimise online event and event management platforms to deliver seamless customer experiences and improve process efficiency.
- Streamline event planning and execution by continuously improving tools, workflows and systems to support scalable and efficient delivery.
- Identify and manage event partners, vendors and external resources to enhance event quality and the overall attendee experience.
- Analyse event data and performance metrics to evaluate effectiveness, capture insights and support business decision-making.
- Maintain current knowledge of relevant continuing professional development (CPD) processes and validate CPD points for event attendees.
- Maintain full compliance with company guidelines for event planning and management, including healthcare qualified (HCP) processes, purchase order and purchase requisition requirements in line with company thresholds, and internal audit activities.
- Act as a liaison between local and regional Marketing and Clinical teams, sharing best practices and adopting relevant learnings from other markets.
- Support the execution of Clinical Education projects and initiatives as assigned.
- Build strong product knowledge and clearly articulate product-specific messages across education events.




- Travel as required to support site visits and the delivery of education events across Australia and New Zealand.
- Proactively research emerging industry trends, event practices and technologies.

Skills, Knowledge & Expertise

What we're looking for

-
Education: Bachelor’s degree in Business, Marketing, Event Management or a related discipline.
- Event management experience: Demonstrated experience managing live and virtual events from planning and logistics through to on-site delivery.
- Project delivery: Strong planning and implementation capability, excellent execution and attention to detail, with the ability to manage multiple stakeholders and competing priorities.
- Customer focus: A strong customer experience mindset, with a commitment to continuously improving experiences and going above and beyond to meet customer needs.
- Communication: Effective written and verbal communication skills, with a collaborative approach to working with internal teams and external agencies.
- Business partnering: A cooperative mindset and strong business partnering skills across multiple groups, with the agility and sound judgement to respond effectively to changing needs.

Resilience and organisation: Ability to manage conflicting demands and deadlines while remaining calm and professional in customer-facing environments.

- Autonomy and teamwork: Ability to independently manage priorities and work autonomously, while contributing effectively in both in-person and virtual team environments.
- Flexibility: Willingness to travel and, on occasion, work outside standard business hours, including evenings and weekends

Complementary skills

- Experience with event management software, online event platforms and event applications.
- Experience using Salesforce.com.
- Strong proficiency across Windows applications and the ability to leverage up-to-date enterprise tools, including Microsoft 365 Copilot.
- Curiosity and enthusiasm for learning about new event technologies, industry trends and product-specific content.

About Align Technology

Your growth and well-being:

At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:

- Health and well-being programs to keep you thriving in both body and mind.




- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.

Country and/or role specific details will be shared with you by your recruiter during the interview process.

Discover Align:

We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!

Want to discover more about exocad and Cubicure? Click on their names for additional information.

Applicant Privacy Policy:

Review our Applicant Privacy Policy for additional information.

Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

📌 Event Coordinator, ANZ (Sydney)
🏢 Align Technology
📍 Sydney