About Us

MZ Consulting is a boutique consulting firm based in Sydney CBD, providing business advisory, client coordination, education pathways, migration-related administrative support, and international workforce solutions.

We work with Australian businesses and international clients, supported by an overseas operations team and external professional partners, including legal practitioners.

As our business continues to develop, we are seeking a reliable, proactive and well-organised Client Services & Operations Coordinator to support our day-to-day operations and client-facing activities.

About the Role

This is a hands-on coordination role working closely with the Principal Consultant and our broader operations team.

You will be responsible for managing client communications, coordinating documentation, monitoring deadlines, following up outstanding matters and ensuring that tasks progress efficiently from initiation through to completion.

The role also provides opportunities to support international recruitment projects, including candidate screening, interview coordination and communication with overseas partners.

We are looking for someone who takes ownership of their work, communicates confidently and can manage multiple priorities without constant supervision.

Key Responsibilities

Client Services & Case Coordination

- Act as a key point of contact for clients via email, telephone and WeChat.
- Coordinate client documentation, applications and administrative processes.
- Proactively follow up outstanding documents, payments and action items.
- Monitor application progress, deadlines and outstanding requirements.
- Liaise with education providers, external legal partners and other professional service providers.
- Maintain accurate client records, case management systems and progress trackers.

Business Operations & Executive Support

- Provide administrative and operational support to the Principal Consultant.
- Coordinate appointments, meetings,



correspondence and follow-up actions.
- Manage multiple priorities and ensure tasks are completed within agreed timeframes.
- Communicate effectively with our overseas operations team to maintain workflow continuity.
- Identify potential delays, escalate issues appropriately and recommend practical solutions.
- Assist with basic invoicing coordination and internal administrative records as required.

Recruitment & Project Coordination

- Assist with international recruitment and workforce-related projects.
- Support candidate screening, initial interviews and interview scheduling.
- Communicate with candidates, employers and overseas recruitment partners.
- Maintain recruitment records and monitor candidate progress.
- Coordinate recruitment documentation and project timelines.
- Support recruitment-related administrative activities under the direction of senior management.

About You

Essential Requirements

- Minimum 2 years' experience in client services, administration, office coordination, project support or a similar professional role.
- Fluent Mandarin Chinese, both spoken and written.
- Strong professional communication skills in English, both verbal and written.
- Demonstrated ability to independently manage tasks, follow up outstanding matters and meet deadlines.
- Excellent organisational skills and attention to detail.
- Confidence communicating with clients and external stakeholders.
- Ability to manage multiple tasks and changing priorities in a professional environment.
- Strong proficiency in Microsoft Office and digital document management systems.




- High standards of confidentiality, reliability and professional conduct.
- Valid working rights in Australia.

Highly Regarded

- Experience in education consulting, professional services, legal administration or business advisory.
- Experience working with education providers, student enrolments or application processes.
- Exposure to recruitment, HR administration or candidate coordination.
- Experience working with international clients or cross-border teams.
- Familiarity with CRM or case management systems.

What We Value

We are particularly interested in candidates who:

- Take initiative rather than waiting for instructions.
- Follow through on tasks and take responsibility for outcomes.
- Communicate clearly, professionally and promptly.
- Recognise potential problems and act before they become urgent.
- Can work independently while maintaining effective communication with the team.
- Are interested in building a long-term career in client services and business operations.

What We Offer

- A stable, full-time position in a growing Sydney-based consulting business.
- Direct exposure to business operations, client management and international projects.
- Close collaboration with the Principal Consultant and experienced professional partners.
- Structured workflows and explicit responsibilities.
- Professional development and opportunities to progress into senior operations or project coordination roles.
- Work-related travel expenses reimbursed where applicable.

Work Location: Sydney CBD — primarily office-based.

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience, Mandarin and English communication skills, and interest in this position.

Shortlisted candidates will be invited to attend an interview, which may include practical communication and task-management scenarios.

Pay: $60,000.00 – $70,000.00 per year

Work Location: In person

📌 Client Services & Operations Coordinator (Mandarin Speaking) (Sydney)
🏢 MZ Consulting
📍 Sydney