About us:

Connect Paediatric Therapy Services is a friendly, supportive multidisciplinary team helping children and families across Karratha and the Pilbara reach their potential. We value flexibility, teamwork and leadership that genuinely has your back.

About the role:

As the Receptionist at Connect PTS, you will be the welcoming face and first point of contact for our clients, families and visitors. You will keep our front-of-house running smoothly, delivering friendly and efficient service while supporting the day-to-day administration of the clinic, all as part of our wonderful multidisciplinary team.

Key Responsibilities

- Provide a warm, professional welcome to clients, families and visitors, ensuring everyone feels supported, informed and comfortable
- Manage incoming phone calls, emails and general enquiries promptly and courteously
- Schedule, confirm and adjust client appointments across clinic, school and telehealth settings
- Process payments and issue receipts accurately for NDIS, Medicare and private clients

Employment Criteria

- Experience in a reception, customer service or administration role (healthcare or allied health experience is highly regarded)
- Warm,



clear and respectful communication skills in person, by phone and in writing
- Strong organisation and attention to detail, with the ability to manage multiple priorities under time pressure
- Proficiency with client management systems and Microsoft 365, and confidence learning new software
- Ability to work independently and as part of a multidisciplinary team
- Passion for supporting children and families in regional WA
- Current NDIS Worker Screening Check and Working with Children Check

What’s included

- Flexible work arrangements, including part-time options and RDOs
- A 9-day fortnight option for full time employees after 12 months
- Up to 3 days of paid professional development leave (pro-rata)
- An additional week of Northwest Leave after 12 months
- Loyalty leave (an additional week after 3 years)
- Structured termly wellness workshops and social team events

How to apply:

Please send your resume and cover letter to [email protected]. For more information, please contact email [email protected].

Company Overview

Please visit https://connectpts.com.au/ for more information

📌 Receptionist Or Administrator (Karratha)
🏢 Connect Paediatric Therapy Services
📍 Karratha