Build, fix and improve the technology shaping how people design and manufacture.
3D Printer Gear is looking for a technically minded Service Technician to join our growing team based Melbourne.
This is a hands-on role for someone who enjoys solving problems, working with technology and helping customers get better results from their equipment.
You’ll work with schools, universities, businesses and makers all across Australia (travel included), servicing and supporting 3D printers in our workshop and at customer sites.
You don’t need to know everything about 3D printing. We’ll provide training and support. What matters most is that you’re practical, curious, reliable and willing to learn.
What you’ll do
- Diagnose, service, maintain and repair 3D printers
- Assemble and disassemble mechanical and electronic equipment
- Install, configure and test printers
- Troubleshoot faults and identify practical solutions
- Perform preventative maintenance
- Complete workshop and onsite service work
- Communicate with customers and explain technical issues clearly
- Provide guidance on printer setup, workflow and optimisation
- Record job notes, photos, recommendations and completed work
- Travel around Australia as required for selected service projects
- Work collaboratively with technicians and the wider team
An engineering degree is preferred, but not required.
You’ll be a strong fit if you have:
- Experience assembling and disassembling electronics or mechanical equipment
- Strong troubleshooting and problem-solving skills
- Previous customer service experience
- Workshop experience and the ability to work well in a team
- Good organisation and time-management skills
- A practical, methodical approach to your work
- An interest in 3D printing or additive manufacturing
- A genuine drive for personal and career development
- A sense of humour and the ability to work well with different people
Previous 3D printing experience is highly regarded, but not essential.
What you’ll gain
- Practical experience with real commercial 3D printing systems
- Training from experienced technicians
- Exposure to schools, universities, businesses and advanced manufacturing applications
- Technical, customer service and field-service experience
- Opportunities to travel for selected projects
- A pathway to develop your skills in a growing technology industry
A driver’s licence is required.
A Working with Children Check will be be required
Employment
We are looking for full-time, part-time and casual positions, with hours offered according to service demand. There is potential to progress into a longer-term arrangement based on performance, business needs and mutual fit.