NSW Fair Trading is seeking a proactive Team Leader, Customer Resolution, to oversee a team delivering resolution services aligned with regulatory priorities in the strata sector. Lead staff, prioritise escalations based on risk, and drive continuous improvement while ensuring fair and consistent customer outcomes.
The role sits within NSW Fair Trading's Strata and Property Services Branch. The team works to resolve strata complaints with a focus on identifying poor conduct, delivering
📌 Team Leader, Customer Resolution (Sydney)
🏢 Pepper Money ANZ
📍 Sydney
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