- Manage rosters, recruitment, onboarding, and training of clinical and administrative staff.
- Conduct performance appraisals and handle conflict resolution or disciplinary actions.
Financial Management
- Oversee billing, invoicing, and complex dental treatment plan payments.
- Monitor cash flow, process payroll, and handle financial reporting.
Compliance & Administration
- Ensure adherence to Australian healthcare regulations, including privacy laws and patient rights.
- Manage health and safety protocols (e.g., sterilization and infection control).
- Work Health Safety
Patient Relations & Marketing
- Coordinate front desk operations and patient scheduling.
- Manage patient feedback, resolve complaints, and drive marketing initiatives to attract new patients.
- Having Dental assistant work experience would be considered.
Operational Oversight
- Manage inventory, order clinical supplies, and oversee equipment maintenance.
- Coordinate continuing professional development (CPD) for staff.
- Check out the Dental Careers job board to see how current management positions are structured.
- Explore the Australian Dental Association for guidelines on skilled standards and compliance.
- Read management perspectives on Bite Magazine about balancing administrative and operational efficiency.
Pay: $35.00 – $42.00 per hour
Work Location: In person
📌 Practice Manager FULL TIME PERMANENT (Werribee)
🏢 WERRIBEE SMILE CENTRE
📍 Werribee
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