Job Type: Full-time

Remote: Remote

Care Manager (Support At Home) Gold CoastHybrid position, enjoy a great work-life balanceBuild relationships, develop community engagementBe part of a diverse, engaging and collaborative teamGold Coast region, quick expanding marketA bit about youYou are a passionate person who loves building genuine business by networking and delivering amazing service and care to clients in the community.You have high empathy that enables you to understand customer needs and to provide a service that exceeds their expectations. You are motivated to add value to supporting older Australians to remain living at home with quality care and services.You believe that you can make a real difference in customers' lives and you work to ensure that you can also make a difference in what the team do and the service and product delivered.A bit about the roleReporting to the Service Manager this role is responsible for ensuring quality care and support is delivered in a customer-centric way to enable more older Australians to remain living at home safely. The role is to support customers living in the Gold Coast Region.Hybrid flexible working arrangements - Monday to Friday, full-time. (Working from home, client home visits and once a week at our office in Robina)You will be responsible for the planning and oversight of the scheduling and delivery of timely care and supports that meet customer goals and delivers exceptional service.You will work as part of a energetic,



passionate and fun team in a fast-growing business that offers plenty of growth and career potential.Key responsibilitiesPlanning and oversight of the scheduling of support workers and third-party suppliers to deliver quality care and servicesWorking collaboratively with the Service Manager to undertake and ensure timely recruitment and effective performance management of staffResponsible for the development and review of Care Plans in consultation with customers and their familiesEnsure individual customer's budgets are accurately recorded and monitored regularly to reflect the customer's care planRegularly reviewing customer Care Plans, liaising with internal teams such as nurses, rostering staff and Care ProfessionalsNetwork and develop new business within the community, attend aged care events and be a leader in the communityKey selection criteria12 months experience ideally in community home care (Support At Home) as a Care or Case ManagerHighly professional and able to act with compassionWarm sales and customer service experience, developing businessExcellent administrative and computer skillsExcellent communication skillsRequirementsSocial, Home & Community Services, Aged Care, Disability, Health Industry or related relevant experienceNursing qualification is preferred but not essentialCurrent driver's licence and safe driving recordOwn car & willingness to travel to visit customers (mileage payment provided)What we offer/ Perks & BenefitsDay off for your birthdayThis is a unique opportunity to make a difference in people's lives. If this sounds like it's for you, please come and join the team on this exciting journey. #J-18808-Ljbffr

📌 Care Manager (Support At Home) Gold Coast
🏢 Hazel Home Care
📍 Gold Coast