About us

The Old Town ‘N’ Country Tavern is all about good food, friendly service and bringing people together. We’re a dynamic venue with a drive-through bottleshop, sports bar with TAB wagering, gaming room, spacious bistro, extensive function facilities and alfresco dining. From everyday catch-ups to functions and celebrations, we want every guest to feel welcome and well looked after.

The role

We’re looking for an experienced hospitality leader to guide our front of house team and keep service running smoothly.

Working closely with the Venue Manager, 2IC and kitchen team, you’ll oversee day-to-day food and beverage service, support and develop our staff, and deliver a consistently high standard of hospitality.

This is a hands-on leadership role for someone who enjoys being on the floor, brings out the best in their team and takes pride in a safe, professional and welcoming workplace.

What you’ll do

- Lead by example, inspiring, training and developing a young team.

- Build a positive, respectful workplace where staff feel supported and understand what great service looks like.

- Keep service organised and consistent, working closely with the kitchen to ensure meals and drinks reach guests smoothly.

- Make guests feel welcome, respond to enquiries and feedback, and resolve complaints promptly and professionally.

- Assist with rostering, shift coverage and attendance monitoring.





- Work with management to coordinate training and maintain service standards across departments.

- Partner with the functions and events team, kitchen and management to deliver functions and larger events, including coordinating function accounts, deposits and payments.

- Uphold the venue’s values and maintain licensing, food safety and workplace health and safety standards.

What you’ll bring

- Demonstrated experience leading or supervising a hospitality team, with examples of how you’ve managed service, supported staff and maintained standards.

- Solid communication, organisation and people management skills.

- A practical, calm approach during busy services and the confidence to make decisions.

- A passion for hospitality, food and beverage, and looking after people.

- A current Victorian RSA certificate.

- The ability and willingness to obtain the relevant gaming license once in the role.

Weekend and evening availability is essential, along with flexibility to adjust your roster to meet the needs of the business from week to week. The position will commence in the new year, with the option to start earlier over the Christmas period if available.

Apply

If you love hospitality, enjoy leading a team and take pride in great service, we’d love to hear from you. Send through your resume and a brief introduction outlining your relevant leadership experience.

📌 Front of House Manager (Wangaratta)
🏢 Double Deuce
📍 Wangaratta