Since 1935, we are a leading, dynamic, and reputable Homewares and Hospitality (HORECA) import and distribution company representing some of the world’s leading brands in the territory of Australia and New Zealand.
About the Role
We are recruiting for a full-time administrative brand support team member.
The role reports directly to the Category Manager.
As the internal administrative support team member, must maintain high standards of presentation, provide internal customer service, offer expertise and advice on a vast product range, assist with projects, general sales tasks, and procurement reports.
This opportunity will also see you work in the future one on one with suppliers/factories with a focus on creating lasting relationships.
Main responsibilities include but not limited to
- Research product ranges and sales data to facilitate the product buyer decision.
- Maintaining integrity across out internal database. Assisting with price file updates and code creation / maintenance.
- Monitor status of open purchase orders to ensure on-time delivery of all materials/finished goods, including timely resolution, communication, and mitigation of future potential problems.
- Assisting in supplier and sales product demonstrations.
- Collaborate with internal team and provide a high level of customer service, including pro-active communication, recommending solutions, resources, and alternative supply options.
- Utilize process for confirming purchase order acknowledgements and supplier delivery schedule.
- Maintain an internal sales project register and report on data collated.
- Developing sales training regimes
- Ad-hoc duties with the willingness to take on additional tasks that may become available.
Skills and experience (Must be able to clearly demonstrate the following attributes)
- Minimum 3+ years in an admin role
- Previous experience in kitchenware/houseware and/or HORECA is preferred.
- Organisational skills
- Analytical with a methodical approach to problem solving.
- Ability to self-direct and take constructive action in ambiguous situations.
- Strong sense of urgency & attention to detail
- Proven ability to build consensus and work effectively within a cross-functional team but also work autonomously.
- Proficient excel level.
- Genuine desire to help others and willingness in driving the business forward.
- Strong work ethic
- Skilled, friendly demeanour, with a can-do attitude.
- Excellent verbal and written communication skills
- Self-starter and results-oriented able to set and exceed benchmarks.
The Successful Candidate:
Demonstrated previous experience in a similar admin role. Ideally demonstrate knowledge of products used in the HORECA industry.
Candidate needs to have long-term commitment and goals. Our company has a long-term approach and is committed to invest in the development of its employees.
Our friendly team members are extremely passionate about the business and the products we sell, so the right candidate needs to be a good cultural fit and highly motivated to assist in the continual growth of the business.
The benefits for the candidate:
- Dynamic role with potential for long term prospects
- Competitive compensation package
- Training, on-going support and recognition for the efforts
- Professional development and career progression in a growing company.
Please provide a short cover letter in addition to your resume.
📌 Administrative Brand Support Assistant (Hornsby)
🏢 Sheldon and Hammond
📍 Hornsby
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