Know the NDIS inside out? Love building relationships and spotting opportunities? This could be your next move.

At HCO, we're looking for someone who understands that great disability services need more than good intentions. They need strong relationships, smart planning and a sound understanding of how the NDIS works.

We're on the lookout for an experienced Growth & Client Relations Coordinator who can bring these things together, help us grow and make sure the services we offer work for both the people we support and the organisation.

This isn't a role where you'll be sitting back waiting for referrals to land in your inbox. We want someone who enjoys getting out there, building connections, finding opportunities and making things happen.

What's the role all about?

Reporting directly to our CEO, you'll play a key role in shaping how HCO grows, particularly across our Supported Independent Living (SIL) services.

You'll lead our Client Leads team, build relationships with Support Coordinators and referral partners, and help turn the right opportunities into quality, sustainable services.

Your days will involve:

- Building genuine relationships with Support Coordinators, families and other key people across the sector.

- Identifying new referral opportunities and helping fill vacancies with the right client and service match.

- Exploring opportunities for HCO to grow, whether that's new services, locations or ways of doing things.

- Leading and supporting our Client Leads to deliver consistent, well-designed services.

- Making sense of NDIS funding, pricing,



service agreements and support arrangements to ensure services are viable and delivered as agreed.

- Working with clients with complex support needs to make sure their services are designed around their individual circumstances.

- Keeping an eye on occupancy, funding and emerging risks, and helping the CEO make informed decisions.

- Finding smarter, more effective ways to work, including making better use of systems and technology.

Sound like your kind of role?

We're looking for someone who knows the disability sector, understands the commercial realities of the NDIS and genuinely enjoys working with people.

You'll likely have experience in SIL service design, client relationships, service coordination or disability service leadership.

More importantly, you'll bring:

- Strong NDIS knowledge – you understand funding, pricing, service agreements and what makes a service sustainable.

- A knack for building relationships – you're comfortable connecting with people, developing referral networks and having honest conversations.

- Commercial awareness – you can spot an opportunity, ask the right questions and recognise when something isn't the right fit.





- Leadership skills – you know how to guide, coach and support a team to deliver good outcomes.

- A practical mindset – you don't just identify problems; you look for ways to fix them.

- A person-centred approach – you understand that behind every funding plan and service agreement is a person whose choices, needs and goals matter.

You'll also need a relevant qualification or equivalent experience, a current SA driver's licence, and the required worker screening checks (or willingness to obtain them).

Why HCO?

We're a South Australian disability and community services provider that believes in real connections.

You'll have the opportunity to work closely with our CEO, influence how our services develop and bring your own ideas to the table.

It's a role with variety, responsibility and the chance to make a genuine contribution to the future of our organisation.

The details

- Location: Mount Barker, with visits to services and sector partners.

- Classification: SCHADS Award Level 7.

- Reporting to: Chief Executive Officer.

Interested? We'd love to hear from you.

If you're someone who understands the NDIS, enjoys building relationships and gets satisfaction from turning good ideas into practical outcomes, we'd like to hear what you could bring to HCO.

Apply now and help us build what's next.

Please refer to our website for further details and a copy of the Position Description.

Applications can be forwarded to ••••@hco.net.au before 12pm, Monday 23rd November 2026

📌 Growth and Client Relations Coordinator (Mount Barker)
🏢 Hills Community Options
📍 Mount Barker