Help young people build confidence, skills and pathways into employment, education and training.

National Joblink (NJL) is seeking a Mentor to join our Transition to Work (TtW) team in Launceston.

Our Transition to Work (TtW) program is designed to help young people aged 15-24 into work (including apprenticeships and training) or education.

As a Mentor, you will manage a caseload of participants, providing one-on-one support, facilitating activities and connecting young people with opportunities, services and employers that help them achieve their goals.

This role combines mentoring, coaching, case management, stakeholder engagement and administration.

This role is Full time – Fixed term Contract until 31 October 2028, located at Launceston.

What You'll Be Doing

- Supporting young people to achieve employment, education and training goals.

- Conducting appointments and developing individual pathway plans.

- Assisting with resumes, applications and interview preparation.

- Facilitating workshops and group activities.

- Connecting participants with local services and support networks.

- Building relationships with employers, training providers and community organisations.

- Maintaining accurate case notes and program records.

- Working towards positive participant outcomes and program targets.

What Success Looks Like

The successful Mentor will be someone who enjoys working directly with people while remaining organised and outcome-focused.

You will be comfortable:

- Building rapport with a diverse range of young people.

- Encouraging and inspiring participants to achieve their goals.

- Working independently and managing a busy caseload.





- Engaging with employers and community stakeholders.

- Facilitating activities and group sessions.

- Balancing participant engagement with administration and reporting requirements.

- Looking for creative ways to help participants overcome barriers and achieve success.

To be successful in this role you will have:

- A genuine passion for youth development and empowerment.

- A genuine desire to assist participants to achieve their education and employment goals.

- Strong communication and interpersonal skills.

- Reliable, empathetic, and a positive role model.

- Understand and have a demonstrated knowledge of the local cohort.

- Ability to advocate on behalf of participants to referral services.

- Build relationships with community organisations and stakeholders.

- Exceptionally good time management skills to balance administration with participant engagement.

- Work well in a small team to build creative solutions and achieve combined KPI's.

- Sound digital literacy skills utilising different software platforms for reporting as well as Microsoft 365 (Word/Excel & Outlook)

Our Employee Package:

As an employee of NJL you will receive:

- A workplace that always puts ‘Family and Friends First’

- Above award wages and generous remuneration package, including monthly RDO’s and salary packaging.





- Access to free 24/7 support services through our Employee Assistance Program

- Discounts on Health Insurance and wellness support.

It is a requirement of employment that you have access to digital ID (myID) and are comfortable using Biometrics Security.

At NJL we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

A current driver’s licence and car is required and as a Child Safe Organisation you will currently hold (or willing to obtain) a valid Working with Children Check and ability to pass a Criminal History Check.

Applicants must include a Resume and Cover Letter explaining what you can offer us at National Joblink.

About Us:
National Joblink (NJL) is a not-for-profit organisation serving local communities for over 30 years throughout Tasmania & Queensland. Today we provide a suite of services under the framework of Workforce Australia, are a specialised RTO, have a successful training restaurant in Cairns, a training café in Launceston, provide outdoor activities at our Tarkine Wilderness Lodge and a Driving School.

Only successful applicants will be contacted.

For more information, please contact Suzanne at ••••@njl.org.au

Applications Close: Wednesday 9th December 2026

We may proceed with interviewing prior to this date, and the advertisement will be removed if the positions are filled. Applicants are encouraged to apply at their earliest convenience.

📌 Mentor – Transition to Work (Launceston)
🏢 National Joblink
📍 Launceston