At Alzheimer's WA, we are dedicated to supporting people living with dementia, their families and carers throughout every stage of their journey. As Western Australia's leading dementia support organisation, we provide advocacy, education, support and respite services that improve quality of life and help people live well with dementia. Guided by our values of Purpose, Accountability, Integrity, Empathy, Respect and Quality, we are committed to delivering person-centred care and support.

We are seeking an organised, proactive and customer-focused Scheduler to join our Community Care & Support Services team. This is a rewarding chance to play a key role in coordinating dementia specialist respite and social support services, ensuring clients receive high-quality, responsive support that meets their individual needs.

Reporting to the Scheduling Team Leader, you will be responsible for the daily scheduling, rostering and administration of respite and social support services, supporting efficient service delivery and positive outcomes for clients, families and staff.

Key Responsibilities:

- Coordinate daily schedules and rosters to ensure efficient and effective client service delivery.
- Manage roster changes and arrange replacement Support Workers as required.
- Maintain accurate client, employee and service records within organisational systems.
- Respond to enquiries from clients, families and Support Workers in a professional and timely manner.
- Support payroll, invoicing and reporting processes through accurate data management.
- Assist Coordinators and operational teams with the ongoing support and monitoring of Support Workers.
- Coordinate administrative processes associated with onboarding, orientation, training events and meetings.
- Assist with client events,



service administration and departmental projects.
- Build and maintain positive relationships with clients, carers, Support Workers and internal stakeholders.
- Contribute to continuous improvement initiatives and maintain compliance with organisational policies and procedures.

About You:

- Experience in scheduling, rostering, administration or service coordination within health, aged care, disability or community services.
- Excellent organisational and time-management skills with the ability to manage multiple priorities.
- Strong communication and customer service skills with a person-centred approach.
- Demonstrated ability to build positive and professional relationships with a wide range of stakeholders.
- High attention to detail and strong data entry and record management skills.
- Proficiency in Microsoft Office applications and the ability to learn new systems quickly.
- Experience working with people living with dementia or within aged care services will be highly regarded.
- Experience using client management or workforce scheduling systems will be advantageous.
- A genuine commitment to supporting people living with dementia, their families and carers.

Why Join Alzheimer's WA?

- Salary packaging benefits of up to $18,550 per annum.
- 5 weeks annual leave plus 17.5% leave loading.
- Free onsite parking.
- Employee Assistance Program (EAP).
- Professional development and training opportunities.
- Supportive and values-driven culture.
- Opportunity to make a meaningful difference in the lives of people living with dementia and their families.

Requirements:

Successful applicants will be required to hold or obtain:

- National Police Clearance.
- Current WA Driver's Licence.
- NDIS Worker Screening Check.
- Valid working rights in Australia.
- Evidence of relevant vaccinations and clearances as required.

📌 Scheduler (Subiaco)
🏢 Alzheimer's WA
📍 Subiaco