Salute Bagman Pty Ltd (trading as Bagman Distribution Services) is a proudly South Australian owned and operated family company with an office, warehouse and retail outlet in Port Augusta. Our fleet of delivery vehicles services rural and regional areas across the North of the state, delivering washroom, cleaning, catering, packaging, and safety supplies to our customers in the industrial, mining, health care, aged care, education, food service and hospitality industries.

About the Role

We are seeking a motivated and reliable Customer Service Officer to join our team. This role is ideal for someone who enjoys helping people, solving problems, and ensuring customers receive prompt and skilled support.

As a Customer Service Officer, you will be the first point of contact for customers and will play a key role in developing relationships by providing accurate information, resolving enquiries, processing orders and ensuring a positive customer experience.

This position is being offered to cover parental leave and is expected to be a fixed-term role for approximately 12 months. While this opportunity is temporary in nature, it offers valuable experience within a supportive team environment and the chance to make a meaningful contribution to our customer service operations.

Key Responsibilities





- Respond to customer enquiries via phone, email, and face to face in our retail store

- Provide product and service information to customers and assist customers with product selection

- Process quotations, orders and operate the point-of-sale system

- Resolve customer issues in a professional and timely manner

- Support administration staff with data entry tasks

About You

You’re someone who’s energetic, motivated and have a customer-focussed mindset, you’ll ideally have:

- Excellent customer service and communication skills

- Good organisational skills and a high level of attention to detail

- Energy, self-motivation and the ability to use initiative

- The ability to problem solve

- Confidence using computer systems and Microsoft Office

- The ability to work both independently and within a team

What We Offer

- A permanent, part-time role (27.5 hours per week, Monday to Friday) with variety

- Supportive small team environment

- On-the-job training

- Immediate start available

Please submit your application, including your Resume and a Cover Letter explaining how your skills and experience would ensure your success in this role.

📌 Customer Service Officer (Port Augusta)
🏢 Salute Bagman
📍 Port Augusta