Who we are?

Police Bank is one of Australia’s fastest growing Mutual Banks. We are a progressive, purpose-driven financial institution, and we pride ourselves on offering a competitive range of financial products and services, all of which have been created with the needs of our members at front of mind.

The Opportunity

Are you great at building relationships, understanding what people need and guiding them through important decisions?

We’re looking for an Assistant Relationship Manager to join Police Bank’s Retail Relationship Management team in Tasmania.

While banking or lending experience would be valuable, we’re also open to people looking to make a career change from industries such as real estate, where strong relationship management, sales, customer service and business development skills are key.

Working alongside our Relationship Managers, you’ll build genuine connections with our members, support them with their banking and lending needs, and help grow long-term relationships within the community.

If you’re currently working in real estate and enjoy the relationship side of the role but are looking to build a career in financial services, this could be a great next step.

What will you be doing?

- Building strong and trusted relationships with members through proactive engagement and exceptional service.

- Supporting Relationship Managers to manage, retain and grow their member portfolios.

- Assisting with the end-to-end lending journey, from initial enquiry and documentation through to settlement.

- Responding to member enquiries across face-to-face, phone, email and digital channels.

- Identifying opportunities to support members with suitable banking, lending and insurance solutions.

- Coordinating with internal teams and external partners to help keep lending applications moving and deliver timely settlements.

- Supporting portfolio reviews, retention activities and opportunities such as refinancing, top-ups and product consolidation.





- Contributing to lending growth, membership growth and broader team targets.

- Getting involved in community engagement, promotional activities and events to strengthen Police Bank’s relationships and presence.

- Ensuring member and lending activities are completed in line with relevant policies, responsible lending obligations and regulatory requirements.

What are we looking for?

We’re less focused on whether you’ve followed a traditional banking career path and more interested in your ability to connect with people, build trust and deliver great customer outcomes.

You could be coming from banking, lending, real estate, property or another relationship-driven sales environment.

You’ll ideally bring:

- Strong relationship-building and customer service skills.

- Experience managing customers or clients through important or high-value decisions.

- A natural ability to understand customer needs and identify opportunities.

- Confidence working in a sales or target-driven workplace while maintaining a strong customer focus.

- Excellent communication and stakeholder management skills.

- Solid organisation and the ability to manage multiple customers, applications or priorities at once.

- A proactive approach and willingness to learn.

- An interest in developing your knowledge of banking, lending and financial services.

- Previous banking, home lending or financial services experience would be highly regarded, but isn’t essential.

Most importantly,



we’re looking for someone who genuinely enjoys working with people and wants to build long-term relationships rather than simply complete transactions.

About Us

We know people do their best work when they feel supported, trusted, and connected to purpose.

At Police Bank, you’ll find:

- Meaningful work – what you do directly supports our members and community

- Real impact – your ideas and contributions won’t get lost in layers

- Trusted environment – we value outcomes over hierarchy

- Flexibility – we support balance in how you work

- Growth – opportunities to develop, stretch, and progress your career

What can we offer you?

? Work-Life Balance & Wellbeing
Enjoy flexible and hybrid working options, generous parental leave, and unique leave types that support your wellbeing and life circumstances. Access wellbeing programs, EAP support, and regular health initiatives.

? Rewards & Benefits
Benefit from competitive superannuation, salary packaging options, novated leasing, and exclusive access to financial services and employee discounts. Plus, earn through our referral program.

? Learning & Development
Grow your career with study support, paid study leave, professional membership reimbursement, and access to online learning resources.

? Recognition & Community
Be celebrated through awards, milestone recognition, birthday perks, and volunteer leave—while contributing to a supportive and purpose-driven workplace.

What happens next?

If this sounds like the opportunity you've been looking for, we'd love to hear from you. Apply now and take the next step in your career with Police Bank.

No recruitment agencies please. We've got this. Thank you!

Police Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. This role is open to Australian and New Zealand Citizens and permanent residents only.

📌 Assistant Relationship Manager (Hobart)
🏢 Police Bank
📍 Hobart