Key Account Manager – Retail, E-Commerce & New Business

The Jojoba Company | Sydney | Permanent Part-Time | Hybrid

20 hours per week | 4 days per week | 1 day working from home

Drive retail growth for an award-winning Australian skincare brand!

Are you a commercially driven Key Account Manager who loves building relationships, growing sales and identifying new business opportunities?

The Jojoba Company is seeking an experienced, proactive and results-focused Key Account Manager to grow our Australian and international retail accounts across pharmacy, beauty and e-commerce.

This is an exciting opportunity to take ownership of a diverse retail portfolio, develop profitable promotional strategies and identify new business opportunities, all while enjoying the flexibility of a permanent part-time role.

About The Jojoba Company

The Jojoba Company is a proudly Australian-owned skincare brand, combining the power of nature with the innovation of science to create high-performance skincare.

With our own Australian jojoba farm, an established presence across pharmacy, beauty and e-commerce, and growing international distribution, we're passionate about delivering exceptional skincare and building robust retail partnerships.

The Opportunity

Reporting to our National Sales Manager, you will manage and grow a portfolio of established Australian and UK retail accounts.

This is not simply an account maintenance role. We want someone who identifies opportunities, develops strategies, drives sales and delivers measurable results.

You'll take ownership of account performance, build strong buyer relationships, negotiate commercial opportunities and develop promotional plans that increase revenue while protecting profitability.

You'll also play an important role in identifying and securing new retail accounts and strategic partnerships.

What You'll Be Doing

Grow Existing Accounts





- Build and maintain strong relationships with retail buyers and key decision-makers.

- Develop and execute account-specific growth strategies to increase revenue, distribution and sales performance.

- Identify opportunities to expand product ranging, improve sell-through and strengthen retailer engagement.

- Take ownership of sales budgets and proactively drive results.

Plan Profitable Promotions

- Develop and negotiate forward promotional calendars.

- Plan commercially effective promotions that increase sales while protecting margins.

- Analyse promotional performance, profitability and return on investment.

- Identify opportunities to improve promotional effectiveness and drive sustainable growth.

Develop New Business

- Proactively identify and pursue new retail, pharmacy and e-commerce opportunities.

- Build relationships with prospective retail partners and negotiate commercial agreements.

- Explore current sales channels, strategic partnerships and distribution opportunities.

- Manage new business opportunities from initial discussions through to successful launch.

Analyse Performance & Drive Results

- Analyse account sales, trends and product performance.

- Monitor sales against budgets and identify opportunities for improvement.

- Prepare sales forecasts and commercially focused account plans.

- Work collaboratively with our Sales, Marketing, Digital and Product teams to deliver results.

About You

We're looking for someone who is commercially sharp, analytical, proactive and genuinely motivated by growing sales.

You'll ideally have:

- Proven experience in key account management,



national accounts or business development within beauty, skincare, pharmacy, health, wellness or FMCG.

- Experience managing pharmacy banners, beauty retailers or online retail accounts.

- A demonstrated ability to grow revenue and achieve sales targets.

- Strong analytical skills and confidence working with Excel, sales data, forecasts and budgets.

- A sound understanding of margins, promotional investment and profitability.

- Excellent negotiation, relationship-building and communication skills.

- The initiative to identify opportunities and turn ideas into measurable results.

- The ability to work independently, manage competing priorities and take ownership of outcomes.

Experience across both pharmacy and e-commerce would be highly regarded, although strong experience in either channel will be considered.

Why Join Us?

- Flexible part time hours: 20 hours per week, ideally five hours per day across four days.

- Hybrid working: Three days in the office and one day working from home.

- Performance-based rewards: Competitive base salary plus the opportunity to earn bonuses for achieving sales objectives.

- Real ownership: Manage your own accounts, develop growth strategies and make a measurable commercial impact.

- Exciting growth opportunities: Help expand an established Australian skincare brand into new retail channels.

- Supportive team: Work with passionate, collaborative colleagues in a growing Australian business.

- Generous product allowance

- Parking on site

- Walk from the metro station showground

Ready to Make an Impact?

If you're an experienced Key Account Manager who loves growing sales, building lasting retail partnerships and uncovering new business opportunities, we'd love to hear from you.

Apply now with your CV and a brief cover letter outlining your relevant experience and why this opportunity appeals to you.

📌 Key Account Manager (Sydney)
🏢 The Jojoba
📍 Sydney