We are a thriving and experienced private psychology practice which has been well known in the Sydney North Shore area for providing exceptional care for the past 25 years. We pride ourselves on going above and beyond for our clients and referrers.
Role Opportunity
An exciting opportunity has arisen to come join our Client Care Team as a Client Care Administrator. Our Client Care Team is second to none, and we are therefore excited to be looking for someone who holds the same values.
- You will be supported and directed by our Client Services Manager, who meticulously manages the smooth running of the entire practice, and who looks after all our clients, psychologists & dietitian.
- You will have the chance to be part of a vibrant and thriving multi-disciplinary private practice in the heart of Sydney's North Shore.
About You
- You have an amazing attention to detail and consider multi-tasking your superpower.
- You are kind & compassionate, with a keen interest in Mental Health and have an appreciation for Psychology as well as the mind-body connection.
- You genuinely enjoy talking to people,
and have exceptional interpersonal skills, with confidence to navigate complex conversations, with ease and professionalism.
- You have a can-do attitude to solving complex problems and tasks.
- You are someone who enjoys some quirky banter.
- Minimum 3+ years working in a healthcare administration setting
- Enthusiastic to provide an exceptional level of service and care - for all our clinicians, clients and referrers
Responsibilities
- Manage client calls, emails and enquiries
- Supporting clinicians with scheduling and diary management
- Processing referrals
- Handling billing, invoicing, and Medicare claims
- Using Zanda our practice management software
- Using Asana our project management software
- General housekeeping duties
Desirable Criteria (not-essential)
- Experience working in a psychology practice
To express an interest in the position please send your covering letter and resume to ••••@wellmindbody.com.au
For more information about the practice please see: https://www.wellmindbody.com.au
📌 Client Care Administrator (St Leonards)
🏢 Well Mind and Body Psychology
📍 St Leonards
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