Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.

Join an organisation that makes a real difference within the community.

About Centrecare

Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality qualified counselling, support, accommodation, mediation, and training services: in over 11 locations across the Perth Metro, Goldfields and Bunbury region.

The Role

As Team Leader, you will provide leadership and oversight to a diverse team delivering youth services, reintegration, early intervention, and financial counselling programs. The team supports children, young people, adults, and families experiencing a range of complex challenges.

The primary purpose of this role is to ensure the delivery of high-quality services that meet contractual obligations and align with Centrecare's values, practice standards, and ethical framework. You will play a key role in supporting staff to achieve positive outcomes for clients while maintaining effective program delivery and operational performance.

This role is ideal for an experienced people leader who is passionate about community services, enjoys mentoring and developing others, and is committed to fostering a positive, client-centered team culture.

You'll bring a therapeutic and evidence-based approach to service delivery, along with experience working with clients facing complex issues, including family conflict, dispute resolution, homelessness, and other social challenges.

Key Responsibilities

- Provide leadership, guidance, and supervision to staff across multiple programs.
- Support staff in managing complex cases through consultation, coaching, and co-facilitation where required.
- Monitor service delivery to ensure quality outcomes and compliance with funding and organisational requirements.
- Build and maintain productive relationships with stakeholders, funding bodies, and community partners.
- Prepare reports,



review service statistics, and contribute to management and board reporting requirements.
- Facilitate regular supervision sessions, performance discussions, and group case management reviews.
- Support staff capability through mentoring, training, and professional development.
- Promote a collaborative, solution-focused, and strengths-based approach across all programs.

To be successful, you will need:

- A minimum Bachelor's degree in Social Sciences, Psychology, Social Work, Counselling, Criminology, or a related discipline is essential. (Diploma-level qualifications will not be considered.)
- Demonstrated experience leading multidisciplinary teams within community services programs, such as family and domestic violence, mental health, homelessness, reintegration, youth services, early intervention, or related human services programs.
- Specialist knowledge and experience in community services and service delivery, including program oversight, clinical practice and achieving client outcomes within funded services.
- Experience in case management, report writing, tender writing, and coordination of client services.
- Excellent written and verbal communication skills.
- An understanding of culturally appropriate, strength-based approaches to client services.
- Demonstrated ability to work under and follow policies and procedures.
- Current WA driver's license and reliable vehicle for the purpose to travel when required.

Benefits

- Regional area zone allowance.
- Accommodation support of $300 per week for 12 weeks.
- Comprehensive training and professional development.




- Four weeks annual leave inclusive of a 17.5% leave loading.
- Extra five days paid leave pro rata.
- Twelve weeks paid maternity leave.
- Discounted corporate health cover provided for by Bupa and Medibank.
- Study leave of five hours per week after two years of service.
- Insurance cover to and from work.
- Clinical and Management Supervision.
- Employee Assistance Program.

How to Apply

A full list of selection criteria can be accessed on our online job portal - click Apply and you will be direct to our portal. To be successfully screened for this role, applications will only be considered if the selection criteria is submitted.

Shortlisting will commence straightaway, Centrecare reserves the right to close the position early if needed. Should you have any queries please contact Caroline Jusman on (08) •••• •644 for a confidential discussion.

At Centrecare:

Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.

We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart: Centrecare is committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.

www.centrecare.com.au

📌 Team Leader - Kalgoorlie (Kalgoorlie - Boulder)
🏢 CENTRECARE
📍 Kalgoorlie - Boulder