The role of Administration Assistant is to answer and direct incoming phone calls, maintain physical and electronic data and provide administrative and clerical support to ensure the productive operation of the Senior Helpers office.
Answer and direct phone calls
Make phone calls and appointments
Take and distribute messages
Schedule appointments and office training
Maintain organised physical and electronic files
Copy, fax and scan documents
Assist with client and employee data into Visual Care
Manage and order office supplies according to inventory
Prepare the training area for interviews
meetings, classes or other events
Maintain the appearance of the office
Follow organisational workplace health and safety practices, including but not limited to manual handling and safety procedures
Report Workplace Health and Safety incidents according to Senior Helpers’ procedures
Report any incidents or suspicions of client abuse (including physical, sexual, financial, psychological and neglect), following Senior Helpers’ procedures
Always represent Senior Helpers in a positive and skilled manner
Contribute equitably to maintaining the cleanliness of the Senior Helpers
Maintain dress-code standards
Maintain a friendly and approachable attitude towards all employees, clients and stakeholders
Respect all equipment and property and use with care to avoid unnecessary damage
Complete all other duties as assigned
Attend meetings and training as required
Undertake the responsibilities of the position adhering to:
Equal chance and anti-discrimination legislation and requirements
Workplace Health and Safety (WH&S;) legislation and requirements
Legal requirements
Cultural and ethical considerations
All policies and procedures of Senior Helpers
Essential _
Current unrestricted Queensland driver licence
Proven experience working in an administration role.
Current National Police Certificate
Blue Card/Current Registration to Work with Vulnerable Persons
Certificate of Completion of the “Quality, Safety and You”- NDIS Worker Orientation Module.
Desirable _
Relevant qualification in business/administration
Understanding of the support needs of people who are aged and/or have a disability