Novotel Surfers Paradise is seeking a Guest Experience All Rounder to support front desk, concierge, and reservations, delivering warm, skilled service for every guest. You'll coordinate guest arrivals, information, and requests in a rapid-paced, beachside hotel setting.
In this versatile role you'll collaborate across departments, handle inquiries, resolve issues with empathy, and help create memorable stays with attention to detail and a positive team spirit.