Royal Automobile Club of WA Inc. is seeking a Member Resolutions Officer to investigate complex member complaints and remediation cases, delivering fair, timely outcomes within regulatory frameworks.
You'll maintain case records, communicate decisions with empathy, and work with stakeholders to identify trends and improvements. The role emphasizes problem solving, accountability and a quality-first, member-focused approach in a busy, member-facing workplace.
📌 Member Resolutions Specialist Sydney
🏢 Royal Automobile Club of WA
📍 Sydney
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