Department of Customer Services, Open Data and Small and Family Business
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Brisbane
10 Nov
Department of Customer Services, Open Data and Small and Family Business
Brisbane
As Qualified Support Officer, you will:
Deliver telephone- based human/community information and referral service to nmembers of the public.
Conduct best practice, culturally appropriate initial assessment and provide appropriate referrals for clients into government and non-government support services.
Maintain accurate client records to assist with high- quality referral outcomes.
Develop referral networks to increase support options for clients.
Assist in the development of team goals, strategies and work plans to improve service delivery outcomes and efficiency of the Homeless Hotline Service.
Support clients to create practical and achievable short-term safety plans when service options are limited.
Applications will remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
📌 Professional Support Officer Brisbane
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane
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