We are seeking a professional, friendly, and highly organised Receptionist to join our busy ophthalmology practice. This is an excellent opportunity for someone who enjoys patient interaction, thrives in a fast-paced medical environment, and takes pride in delivering exceptional customer service.
Our well-established practice is home to three experienced ophthalmologists, supported by a dedicated and collaborative team focused on delivering high-quality patient care.
As the first point of contact for our patients, you will play an important role in creating a welcoming and productive experience while supporting our clinical team.
About the Role
Your responsibilities will include:
Greeting patients and providing a warm, qualified experience
Managing appointment bookings and specialist schedules
Answering phone and email enquiries
Processing patient registrations and maintaining accurate records
Handling Medicare, private health, and billing enquiries
Liaising with doctors,
nurses, and allied health professionals
General administrative and reception duties
About You
To be successful in this role, you will have:
Previous medical reception or specialist practice experience preferred
Excellent communication and interpersonal skills
Robust attention to detail and organisational ability
A calm and professional manner under pressure
High-level computer and administrative skills
The ability to work collaboratively within a team
Experience with Genie is advantageous
Australian work authorisation is required for this position
What We Offer
Supportive and professional team workplace
Opportunity to work in a respected specialist practice
Stable, long-term position
If you are motivated, personable, and committed to providing outstanding patient care, we would love to hear from you.