We are looking for a customer-focused Retail Assistant to join our team. This role is perfect for someone with a passion for fashion, attention to detail, and a talent for sales.
Key Responsibilities:
Assist customers with dry cleaning and garment care services
Accurately tag garments and process orders with attention to detail
Discuss special care instructions with customers and ensure transparent communication with dry cleaners
Understand customer needs and confidently upsell additional services
Maintain a high level of customer service and build strong client relationships
Requirements:
Experience in dry cleaning or similar clothing industry is highly desirable
Background in fashion or clothing retail is welcomed
Passion for high-end and designer garments with a keen eye for detail
Strong communication skills and confidence in customer interactions
Proven ability to meet and exceed sales targets & KPIs
If you love fashion, enjoy engaging with customers, and thrive in a sales-driven setting, we’d love to hear from you!
Applicants must be physically fit, ability to stand for long hours while assisting customers, lift heavy laundry bags, lift and carry multiple garments at the same time is the part of the role.
Job Types: Full time, Permanent
Pay: From $55,000.00 per year
Benefits:
Employee discount
Salary packaging
Work from home
Experience:
Sales: 3 years (Required)
Customer service: 3 years (Required)
Dry cleaning: 1 year (Preferred)