About the Role

Reporting to the Team Leader, Diagnostics & QC, you will:
Diagnose and assess mechanical and quartz watches
Perform battery replacements, water resistance tests and minor repairs
Identify service requirements and evaluate watch condition
Conduct quality control checks to meet brand standards
Record diagnostics, repairs and workflow updates in SAP
Provide technical support to customer service teams
Assist customers with while-you-wait services
Maintain workshop tools, equipment and housekeeping standards
Support continuous improvement and workshop excellence initiatives

What You'll Bring

We're looking for someone who has:
Strong attention to detail and manual dexterity
Experience with precision products, repairs or diagnostics
Excellent organisational and time management skills
Confidence using computer systems and data entry tools
A commitment to quality, productivity and continuous improvement




Strong communication and teamwork skills
Experience in service, repair, technical or manufacturing settings preferred
An interest in watches, luxury products or mechanical craftsmanship

Why Join Us?
Work with prestigious international watch brands
Become part of a highly skilled technical workshop team
Receive ongoing training and development
Join an organisation committed to quality, precision and customer satisfaction
Enjoy a team-oriented and professional working workplace

Apply Now

If you take pride in quality workmanship, enjoy problem solving, and have a keen eye for detail, we'd love to hear from you.

Apply today and become part of a team dedicated to keeping exceptional timepieces performing at their best.

📌 Diagnostics & Quick Services Technician Cremorne (Australia)
🏢 The Swatch Group Australia
📍 Australia