Cleanaway are seeking a Customer Care Floor Lead to guide CSOs in day-to-day operations, ensuring high-quality service, and achieving daily targets. You will lead meetings, coach staff, and work with operations to resolve service issues, acting as a system super-user for customer service tools.
Ideal candidates will show solid leadership, communication, and prioritisation skills, plus experience with CRM systems (e.g., Salesforce) and training rollout.
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📌 Customer Care Floor Lead — Frontline Coach & Sla Champion Brisbane (Australia)
🏢 Cleanaway Careers
📍 Australia
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