Phorest is seeking a senior Customer Success leader in Australia to drive growth, retention and Net Revenue Retention within the existing customer base. You will own strategy, budget and KPIs, mentor a team, and champion a high-performance culture to deliver max client value and commercial impact.
You’ll build strategic plans, align regional targets, and implement best practices to improve the customer journey, reduce churn and increase feature adoption post-onboarding.
📌 Remote Customer Success Leader — Growth & Strategy Brisbane (Australia)
🏢 Phorest Salon Software
📍 Australia
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