Medical Receptionist | headspace Townsville

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the key role we play in the recovery journey.

Our Services:

The Townsville Youth Hub comprises of two support services led by Stride mental Health Ltd:
headspace Townsville supports young people aged 12 - 25 who need help with mental health, physical health, alcohol and other drugs and/or work and study support.
Vibrant Futures is a family support services assisting young people up to the age of 18 by providing non-clinical psychosocial supports.

On offer:
Based in Townsville, QLD
Paying on HPSS SSE Award Level 8.1 – 8.3 plus Super
Salary Packaging options (up to $15,899 tax free!)
Meals and entertainment allowance of up to $2,650!
Leave loading at 17.5%
One paid wellbeing leave day per year




Purchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part time)
Paid parental leave support
Supportive team setting
Excellent training and career development

Role overview:
Acts as the central point of communication and provides a high level of secretarial and reception services to young people, clinical and management headspace staff.
Medical Reception duties including taking incoming calls and directing the caller to the appropriate member of staff
Appointment scheduling and maintenance of clients
General Office duties including opening and distribution of mail typing, scanning, filing and archiving
Assist in the opening, closing and securing of the building at the beginning and end of the day.
Typing of letters for members of the clinical team
Provides reception support during
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