The Inside Sales and Customer Service Specialist for EZ Concept is responsible for following up quotes, architects, researching projects, entering orders and managing customer enquiries. /n /n KEY EFFECTIVENESS AREAS/RESPONSIBILITIES /n /n /n
Duties & Responsibilities
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A knowledge of the Door and Door Frame Industry would be preferable
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Enter Orders into the Netsuite System.
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Telemarketing to Potential Clients and Architects on the EZ Concept range
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Working with customers on projects
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Sending out samples to qualified prospects and architects
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Enter leads and contacts into NetSuite
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Understand and maintain confidentiality relating to all business activities, especially relating to manufacturing details and customer/ supplier details. /n /n /n Performance standards: /n /n /n
Work as a team with the Sales department to do whatever is needed.
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Have outstanding Phone and Communication Skills
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Ability to read, write, and comprehend instructions, correspondence & memos
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Excellent interpersonal skills
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Decision making skills
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Attention to detail and high level of accuracy
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Effective verbal and listening communication skills
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Stress management skills
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Time management skills
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Oral Communication Skills
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Written Communication Skills
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Reading Skills
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A Knowledge of Netsuite – Our ERP System
/n /n /n Personal Attributes: /n /n The incumbent must maintain strict confidentiality in performing the duties of the 2nd shift Supervisor. Must also demonstrate the following personal attributes: /n /n /n
To be honest and trustworthy
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Be respectful
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Possess cultural awareness and sensitivity
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Be versatile
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Demonstrate sound work ethics
/n /n /n /n /n Link to this job
📌 Ez Concept Inside Sales Representitive Melbourne
🏢 Studco Building Systems
📍 Melbourne
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