Phase 1 – Pre-Placement Training
Coach candidates on the Playbook and facilitate practical training sessions.
Conduct role-playing exercises and assess candidates' readiness for dealership placement.
Phase 2 – Work Placement Supervision
Monitor candidates' customer calls and provide constructive feedback to improve their performance.
Liaise with dealership representatives to coordinate activities and address operational matters.
Monitor candidates' progress and provide regular performance updates.
Phase 3 – Assessment and Evaluation
Conduct structured assessments of candidates' performance.
Document individual progress and identify areas for improvement.
Provide recommendations on candidates' suitability for potential employment prospects.
Working Schedule:
Phase 1: 11th Nov – 18th Nov 2026; one session of 5 hours online training.
Phase 2 & 3: 9:00 – 17:00; Monday to Friday; from 19th Nov – 18th Dec 2026.
Additional Information:
The Playbook and assessment matrix will be provided. Candidates will receive training from our designated trainer.
📌 Coach & Assessor Melbourne (Australia)
🏢 Council for Creative Education
📍 Australia
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