Director, Customer Success — Scale & Strategy Saas Sydney

Director, Customer Success — Scale & Strategy Saas Sydney

10 Nov
|
Elmo
|
Sydney

10 Nov

Elmo

Sydney

ELMO Software is seeking a Director, Customer Success to lead the CS function from SMB to strategic customers. You will report to the Chief Customer Officer and shape the capability, standards and operating model for adoption, retention and expansion.

You will drive a high-performance team, partner with Product, Services, Support and Account Management, and embed AI-enabled workflows to lift productivity and customer value.
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📌 Director, Customer Success — Scale & Strategy Saas Sydney
🏢 Elmo
📍 Sydney

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