RAC WA is seeking an experienced Quality Manager to lead and evolve quality across our Sales & Member Service operations in Western Australia. You will own the quality assurance framework, drive transaction monitoring, set standards, and calibrate scoring to deliver meaningful insights on performance and risk.
You will lead a team, embed quality into coaching and day-to-day performance, and partner with operational leaders to sustain an accountable, team-oriented culture.
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📌 Quality Assurance Leader: Frameworks & Insights City Of Joondalup
🏢 Rac Wa
📍 City of Joondalup
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