Experience with:
TTA Workflows
Forms
OCR/IDP solutions
Capture processes
Queue management
Business rules
Case management

Technical Skills
SQL Server troubleshooting and query analysis.
REST API integration support.
Windows Server administration fundamentals.
IIS troubleshooting.
Web services and integration troubleshooting.
Log analysis and production diagnostics.

Document Automation Experience

Experience supporting one or more:
Tungsten/Kofax TotalAgility
Tungsten Transformation Modules
Kofax Capture
Intelligent Document Processing platforms
OCR and data extraction solutions

Support Experience
Incident Management
Problem Management
Change Management
ServiceNow or similar ITSM platforms
Production support in regulated enterprise settings

Highly Desirable
Financial Services or Superannuation experience.
Experience supporting member onboarding and member servicing processes.
Experience with Objective ECM.
Exposure to Microsoft Azure environments.
Experience working within Agile delivery and DevOps teams.
Understanding of document lifecycle management and records management.

📌 Kofax Totalagility Melbourne (Australia)
🏢 Nityo Infotech
📍 Australia