We are seeking an experienced and motivatedService Managerto oversee and manage the delivery of our client services across construction labour hire and commercial cleaning operations.
The successful candidate will be responsible for ensuring that the right people are allocated to the right job sites, services are delivered on time and meet client expectations, and day-to-day operations run efficiently.
This role requires strong leadership, organisational and communication skills, with the ability to manage staff, build positive client relationships, coordinate workforce requirements and maintain high standards of service delivery.
Duties and responsibilities
Manage the day-to-day delivery of construction labour and cleaning services to clients
Act as the main contact for clients on staffing needs, site requirements and service issues




Plan rosters and allocate workers and cleaners to client sites
Resolve client complaints and service problems promptly
Monitor service quality, attendance and client satisfaction
Prepare service budgets and monitor costs
Make sure staff comply with site safety requirements and company procedures
Recruit, induct and supervise workers and cleaners
Maintain client records, service agreements and reports
Promote the company's services to recent and existing clients
Skills and experience required
At least a Diploma.
At least one year of full-time experience
Solid communication and organisational skills
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📌 Service Manager (Melbourne)
🏢 Group 88
📍 Melbourne