Position Overview

The Remote Luxury Booking Consultant is responsible for coordinating high‑end travel arrangements and curated experiences for clients. This role works directly with travelers and preferred suppliers to plan, confirm, and manage luxury bookings that align with client preferences and expectations. The consultant ensures accuracy, professionalism, and a seamless booking experience from initial inquiry through completion of travel.

Key Responsibilities

Client Consultation & Service

- Serve as the primary point of contact for clients seeking luxury travel arrangements and experiences
- Assess client needs, preferences, timelines, and budgets to recommend suitable travel options

Luxury Booking & Coordination

- Research and secure accommodations, transportation, tours, and related travel services
- Coordinate travel details including itineraries, confirmations, and supplier communications

Supplier & Vendor Liaison

- Communicate with hotels, resorts, cruise lines, and other travel vendors to confirm availability and details
- Maintain professional relationships with travel partners to ensure service quality

Documentation & Scheduling

- Manage booking records, confirmations, and client documentation
- Assist with scheduling travel components such as accommodations and transfers

Quality Assurance

- Review booking details for accuracy and compliance with client requests
- Address and resolve booking‑related issues in a timely and professional manner

Industry Awareness

- Stay informed on luxury travel trends, destinations, and service enhancements to better support clients

Skills & Qualifications

- No prior experience required; training is provided
- Strong written and verbal communication skills
- High attention to detail and organizational ability
- Ability to manage multiple client requests efficiently
- Professional demeanor with a customer‑focused mindset
- Comfortable using online booking platforms, scheduling tools, and basic office software
- Ability to work independently in a remote environment

Education Requirements

- High school diploma or equivalent

Company Description

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM.



With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

"AECOM has given me the opportunities, support and trust to build a career that's aligned with my ambitions and interests." Lauren Spring, Workplace Manager, Perth. AECOM's environmental practice is dedicated to helping industries, clients and governments meet their environmental responsibilities while protecting the natural environment. We provide advisory and technical services to ensure compliance, manage impacts, and reduce risks, including obtaining permits and approvals, decommissioning and restoring contaminated sites, and tackling climate change challenges and resilience. We focus on preserving habitats, water quality, stakeholder engagement and cultural resources, promoting a holistic approach to environmental impact management at every project stage. We're looking for a senior environmental qualified who can connect ecology with project approvals, helping clients navigate complex environmental challenges and deliver meaningful outcomes. Whether you're an experienced ecologist looking to influence strategy and approvals, or an approvals specialist passionate about biodiversity, this role offers the opportunity to work at the intersection of science, policy and decision‑making. You'll lead high‑profile projects, advise clients and regulators, mentor talented professionals, and help grow a market‑leading ecology and environmental approvals practice. If you're motivated by solving complex problems, building trusted relationships and making a positive impact on both projects and the environment, we'd love to hear from you. In this role, you will bring together ecological expertise, environmental impact assessment and approvals strategy to support sustainable development of energy transition,



water security and transport projects.

How you’ll make a difference

- Lead environmental impact assessments and State and Commonwealth approval processes.
- Apply ecological values, biodiversity risks and sensitive design to develop practical approval strategies.
- Coordinate multidisciplinary teams and oversee the preparation of environmental assessments, management plans and approval documentation.
- Provide strategic advice to clients while managing project scope, budgets, programs, resources and technical quality.
- Build trusted relationships with clients, regulators and stakeholders, while contributing to proposals and business development.
- Mentor team members and support the continued growth of AECOM's Ecology and Impact Assessment & Permitting practices.

Qualifications

The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.

- A bachelor's degree in ecology, environmental science, environmental management, natural resource management, planning or a related discipline.
- Significant environmental consulting experience, ideally at Senior, Principal or comparable level.
- Experience in ecology and biodiversity assessment with exposure to environmental impact assessment or approvals.
- Knowledge of Commonwealth and relevant Queensland environmental and planning approval frameworks.
- Experience managing complex projects, multidisciplinary teams, budgets, programs and client relationships.
- Strong communication, leadership and mentoring skills, with the ability to contribute to proposals and business development.

Additional Information

- Flexible work arrangements, including alternative start/finish times, job‑sharing and hybrid work options
- Purchase up to 6 weeks additional annual leave per year
- Swap public holidays - swap Easter or other holidays for ones that suit you better
- Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities

We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.

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