Majestic Hotels & Apartments is a boutique hospitality group known for thoughtfully designed hotels and apartments, elevated service standards, and a genuine commitment to exceptional guest experiences. Our properties blend style, comfort and warm hospitality, creating stays that feel personal, polished and memorable.

We are seeking a confident, experienced Rooms Division Manager with a proven background in high-end accommodation to lead operations at Majestic M-Suites Apartments. This is the flagship property for Majestic Hotels and consists of 91 premium apartment style suiteslocated in the heart of beautiful North Adelaide. This role is ideal for a strong, visible leader who thrives in refined environments, sets exceptional standards, and leads by example to deliver seamless, elevated guest experiences.

Majestic M-Suites is complemented by our adjacent Cottage Kitchen Restaurant, supporting guests with their food & beverage needs and enhancing the overall guest experience.

The Role

Reporting to the Group Hotel Manager, you will oversee the day-to-day performance, presentation, and service delivery of the Rooms Division. This is a visible, on-site leadership role requiring operational excellence, strong commercial awareness, and a genuine passion for high-end guest experiences.

You will directly lead the Front Office Duty Managers and the Executive Housekeeper and Front Office Duty Managers, as well as working closely with Maintenance, Housekeeping and Front Office team to ensure the property is secure, functional, and impeccably presented at all times.

What You’ll Do

Lead Front Office and Housekeeping operations,



ensuring seamless and high-quality service

Provide operational oversight of procedures and SOPs, ensuring standards are clearly understood and consistently followed

Act as the senior manager on site, making confident decisions and resolving operational and guest issues

Manage rosters, wage costs, and departmental efficiency

Maintain exceptional presentation standards across rooms, public areas, and back-of-house spaces

Drive guest satisfaction through service excellence and proactive issue resolution

Monitor performance, guest feedback, and financial outcomes to continually improve operations

Coach, develop, and inspire your team, fostering a positive and accountable culture

About You

An experienced hotel leader with a background in Rooms Division, Operations, or a similar senior role

Strong operational knowledge of Front Office and Housekeeping in a premium accommodation environment

Skilled in rostering, budget management, and cost control

Exceptionally guest-focused, with the ability to manage escalations calmly and professionally

Knowledgeable in WHS, compliance, and hotel operational standards

Confident, proactive, and highly visible with a hands-on leadership style

A qualification in Hospitality or Hotel Management is desirable





Join a boutique hotel group committed to quality, people, and guest experience

Lead a flagship apartment-style property with real influence and autonomy

Work within a supportive group structure and shared services model

Shape team culture and elevate the guest journey at a premium North Adelaide location

Be part of delivering truly majestic experiences.

Please note: sponsorship is not available for this position. Applicants must have unrestricted working rights in Australia to be considered for this role.

John Culshaw founded the company 28 years ago and now incorporates five properties across South Australia including a restaurant and function space at the Majestic Roof Garden Hotel. During that time Majestic Hotels have won numerous awards with the most recent being Trivago's Best Adelaide Hotel 2014 (Roof Garden Hotel) based on guest feedback from over 160 websites globally and a medal at the South Australian Tourism Awards 2014 for Unique Accommodation (Minima Hotel).

Source: This is an extract from the company's own website

John Culshaw founded the company 28 years ago and now incorporates five properties across South America including a restaurant and function space at the Majestic Roof Garden Hotel. During that time Majestic Hotels have won numerous awards with the most recent being Trivago's Best Adelaide Hotel 2014 (Roof Garden Hotel) based on guest feedback from over 160 websites globally and a medal at the South Australian Tourism Awards 2014 for Unique Accommodation (Minima Hotel).

Source: This is an extract from the company's own website

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📌 Rooms Division Manager (Adelaide)
🏢 Majestic Hotels & Apartments
📍 Adelaide