Business Analyst – Collaboration & Productivity Platforms
Perth CBD | Hybrid | 6-month contract | Market rate
Our client is seeking a technically capable collaboration and productivity platforms professional to guide a portfolio of enterprise platforms and SaaS services. This role combines strategic oversight with hands-on technical judgement, operational governance and team coordination.
Key responsibilities
- Provide technical leadership and governance for Microsoft 365, Atlassian and related SaaS services.
- Shape platform strategy, roadmaps, technical standards, lifecycle and service ownership with platform specialists.
- Oversee platform health, licensing, vendor engagement, supportability and complex escalations.
- Review significant platform changes, integrations and service decisions.
- Drive automation, self-service, standardisation, AI adoption and continuous improvement.
- Coordinate squad planning, backlogs, priorities, reviews and 90-day planning across BAU and project work.
- Partner with Cyber Security, Identity,
Architecture, Service Desk, vendors and business stakeholders.
- Identify and communicate technical debt, platform risks and capability gaps.
What you will bring
- Strong experience with Microsoft 365 and/or Atlassian or a comparable enterprise collaboration platform.
- Technical leadership across platforms, teams or technology domains.
- Platform governance, lifecycle, roadmaps, technical standards and service improvement experience.
- ITSM understanding, ideally including ServiceNow; robust incident, change and problem management knowledge.
- Understanding of enterprise identity, security, integrations and cloud/SaaS service management.
- Excellent communication, troubleshooting, stakeholder management and prioritisation.
- Exposure to Miro, monday.com, LucidLink, automation and emerging AI technologies is advantageous.
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📌 Business Analyst - 6 months - Perth
🏢 Talent
📍 Perth