Ability Action Australia is seeking a proactive Concierge to join our team in Penrith or Alexandria. You will own referrals, guide participants from referral to booking, and ensure ongoing support with a responsive, organised approach.
In this office-based role, you’ll reach out by phone, SMS, and email, coordinate with clinicians, manage bookings, and help participants access timely services. You’ll work toward KPIs and deliver compassionate, customer-focused service across Australia.