Holiday Specialist (Remote)

Posted 4 days ago

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Job Description

About the Role: As a Holiday Specialist, you'll design customized holiday experiences that match each client's preferences and goals. From family celebrations to seasonal getaways, you'll create memorable trips that clients will cherish for years to come.

Responsibilities:

- Consult with clients to understand their holiday vision and travel needs.
- Recommend destinations, accommodations, and activities.
- Coordinate bookings, itineraries, and travel documentation.
- Stay up to date on seasonal events, promotions, and destinations.
- Provide ongoing support and explicit communication throughout the planning process.

Qualifications:

- Excellent communication and client service skills.
- Strong attention to detail and organization.
- Self‑motivated and comfortable working remotely.
- Passion for travel, holidays, and creating memorable experiences.

What We Offer:

- Comprehensive training and mentorship for new team members.
- Supportive, collaborative team culture.
- Access to travel education, holiday supplier resources, and exclusive industry perks

As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care,



and that classic service mindset that never goes out of style.

Alma Aventurera, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post‑travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

- Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry‑only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow‑through habits.
- Tech‑savvy and quick to adapt to new systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.

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